Experience

Enumerate

• United States
• Software Development
• 1 - 100 Employee

• SME TOPS Software

  • Aug 1998 - Present

• Vice President of Product Management

  • Aug 1998 - Feb 2023

  Key member of first 5 employees to grow the company to 125+. Was the 1st support technician that grew and lead the team to 15+. Then transition to software design and engineering using my accounting background to lead the development team to the creation of TOPS [ONE] a SQL based, SaaS application hosted at AWS. • System Architecture: Assisted in System Architecture activities such as database modeling and design using SSMS to build the foundational relational database for the next… Show more Key member of first 5 employees to grow the company to 125+. Was the 1st support technician that grew and lead the team to 15+. Then transition to software design and engineering using my accounting background to lead the development team to the creation of TOPS [ONE] a SQL based, SaaS application hosted at AWS. • System Architecture: Assisted in System Architecture activities such as database modeling and design using SSMS to build the foundational relational database for the next generation platform solution. • MVP Development: Assessed business needs and problem areas to create a focused MVP leading to the platform that exists today. Produced flow charts, mockups, as well as functional and non-functional specifications for the development of the solution. • Stakeholder Management:  Managed internal stakeholder as well as client expectations of features both pre and postproduction  Continued research and definition of valuable enhancements as the solution has matured over the last 6 years to currently supporting significant revenue and client growth that continues to soar!  Work with stakeholders to collect and prioritize product feedback; work with teams to create solutions. • Tops Product Development:  Define, clarify, and track product outcomes and features from definition to development.  Quality Assurance testing  Production of Knowledge base articles and training videos  Data conversion from legacy and competitor data  On-boarding new client and product support