Senior Compliance Sys Admin

• Jun 2019 - Present

Develop highly skilled workforce by providing progressive roadmaps to 200 staff members and delivering professional development training to Technicians and Sys Admins on best-in-class working practices. Provide hands-on assistance to customers in gaining CMMC level 3 certification by leading clients through DFARS in an efficient manner. • Ensured exceptional users experience by spearheading IT management and overseeing project operations from conception to completion for more than 30 customers. Show less

Systems and Network Administrator

• Nov 2018 - Aug 2019

Attained optimal outcomes by operating the VMWare VCenter cluster and Avaya VoIP systems across eight locations within Alaska in a retail environment. Configured and maintained IT systems, including hardware, system software, and applications by leveraging strong expertise. Optimized computer systems by conducting thorough diagnostic tests and debugging procedures while documenting processes with high-level accuracy. • Improved networked computer system by conducting detailed IT assessments and providing remarkable recommendations. Show less

IT Manager

• Jun 2014 - Jun 2018

IT Manager of a multi-national conglomeration of companies across a variety of industries. Managed each company as its own independent structure and billing center, reducing the overall IT budget by 50%. Supported multiple offices throughout Alaska and Lower 48 that ranged from traditional office environments to self-sufficient and off the grid project offices. Provided single point of contact for Vendors, Telecommunications (both wireline and wireless), Licensing, and Compliance. Work with Company Lawyers to ensure compliance with court orders/mandates and to ensure that the company continues to operate lawfully with all governing agencies. Work with Local and Federal Agents in investigations and legal compliance. Navigate all requested license audits and Vendor compliance requests. Show less

Remote Site Administrator

• Mar 2010 - Jun 2014

Supported and maintained the systems and networks of dozens of clients assigned to me personally, both onsite and remotely. Worked with a wide spectrum of vendors and technologies to ensure customers remained online at all hours. Provide advice in Agency and Vendor License compliance and audits. Scope projects with client company projections and past growth. Supported and maintained the systems and networks of dozens of clients assigned to me personally, both onsite and remotely. Worked with a wide spectrum of vendors and technologies to ensure customers remained online at all hours. Provide advice in Agency and Vendor License compliance and audits. Scope projects with client company projections and past growth.

Help Desk

• Mar 2008 - May 2010

Provide desktop support to Federal Aviation Administration Users in Alaska through phone and face-to-face interaction. Build and maintain computer images, maintain documentation, and manage the fleet of laptops and other IT and AV equipment that Users would check out. Provide desktop support to Federal Aviation Administration Users in Alaska through phone and face-to-face interaction. Build and maintain computer images, maintain documentation, and manage the fleet of laptops and other IT and AV equipment that Users would check out.

System Administrator

• Aug 2007 - Feb 2008

Contracted to work for Solutions Management Group, a Managed Service Provider and Ricoh Partner and Distributor. Supported clients around Iowa and Illinois with their network support and User requests. Contracted to work for Solutions Management Group, a Managed Service Provider and Ricoh Partner and Distributor. Supported clients around Iowa and Illinois with their network support and User requests.

Systems Administrator

• Dec 2006 - May 2007

Contracted to Denali Commission to provide internal network and systems administration. Provide guidance and advice on acquisitions and purchases. Work with various Federal and State agencies to ensure business continuity and communications. Contracted to Denali Commission to provide internal network and systems administration. Provide guidance and advice on acquisitions and purchases. Work with various Federal and State agencies to ensure business continuity and communications.

Statistical Data Coordinator

• Jun 2002 - Nov 2006