Experience

OneCause

• United States
• Software Development
• 200 - 300 Employee

• Customer Success Manager

  • Nov 2021 - Present



Big Brothers Big Sisters of Central Ohio

• United States
• Individual and Family Services
• 1 - 100 Employee

• Vice President of Resource Development

  • Feb 2019 - Nov 2021



Norman Love Confections

• Director Of Retail Operations

  • Aug 2017 - Jan 2019

• Pastry Cook

  • Dec 2013 - Sep 2017

  Developing and finishing a variety of Petits-Gateaux daily. Production of authentic Gelato and frozen desserts.



The Peninsula Hotels

• Hong Kong
• Hospitality
• 700 & Above Employee

• Pastry Cook

  • Jul 2013 - Dec 2013

  Production of banquet orders, exclusive “Chocolate Bar” amenities and restaurant outlet pastries daily Inventory of pastry items including but not limited to cookies, ice cream, room amenities and chocolate bar prep Production of banquet orders, exclusive “Chocolate Bar” amenities and restaurant outlet pastries daily Inventory of pastry items including but not limited to cookies, ice cream, room amenities and chocolate bar prep



Norman Love Confections

• Chocolatier

  • Jun 2011 - Jun 2013

  Production of ganache for daily manufacture Amenity inventory and production Responsible for quality assurance procedures involving chocolate production including HAACP, recall processes and water activity as related to ganache product Train new staff members to assimilate them into daily factory production Create new items for sale from development through retail processes Production of ganache for daily manufacture Amenity inventory and production Responsible for quality assurance procedures involving chocolate production including HAACP, recall processes and water activity as related to ganache product Train new staff members to assimilate them into daily factory production Create new items for sale from development through retail processes



Hilton Bonnet Creek

• Bartender

  • Nov 2009 - May 2011