Ryan Fischer, BSW, CWDP, RACR
Career Services Advisor at Arapahoe/Douglas Works!- Claim this Profile
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Bio
Credentials
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Certified Workforce Development Professional (CWDP)
National Association of Workforce Development Professionals (NAWDP)Apr, 2019- Oct, 2024 -
Certified Recruiter
Lean Human CapitalApr, 2018- Oct, 2024
Experience
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Arapahoe/Douglas Works!
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United States
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Government Administration
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1 - 100 Employee
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Career Services Advisor
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Aug 2018 - Present
● 100% direct contact with various types of workforce center customers, ascertain needs,and navigate customers to appropriate staff and/or programs.● Reach out to Unemployment Claimants through emails, US mail, and follow up phone calls to encourage 100% attendance. Facilitate the Reemployment Services and Eligibility Assessment Orientation, perform data entry to reflect activities and services provided after orientation and one/one meetings.● Assist job seekers in making informed career decisions based on local and regionaleconomic demand by providing timely labor market job-driven information.● Develop and maintain knowledge and interpret program requirements, benefits, & eligibility requirements, system applications, social media websites, program web interface, and technicalequipment to assist customers in their job search activities.● Provide coverage in all areas within the Career Service team and other A/D Works remote locations as needed.● Provide one-on-one guidance of pre-employment skills and job coaching to customersregarding work history, education, interests, abilities and other relevant variables affectingemployability. Track and follow up on the customer's progress.● Assist customers in using resource area, labor market information, resume preparation,conduct mock interviews, and other basic job search activities.● Facilitate group orientation sessions and other job search workshops of groups of 5 - 25People.● Knowledge of barriers to employment from the Unemployed, Underemployed, and long-term unemployed, and how to navigate them towards reemployment.● Knowledge of community resources (employment and non-employment); ability to acteffectively as a liaison between agencies to refer customers to appropriate resources to meet their needs.● Maintained a positive & resilient attitude when dealing with challenging situations on a daily basis.
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SCL Health
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United States
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Hospitals and Health Care
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700 & Above Employee
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Benefits Analyst/Specialist, Total Rewards 1 of 2
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Aug 2016 - Jul 2017
Contributes to a wide variety of complex activities involving the associate benefit plans and programs. Using analytical, organizations and communication skills, this position is responsible for providing subject matter expertise on health and welfare benefit plan administration, compliance, vendor management, reporting and associate communication and education. The position will also conduct research and data analysis regarding various aspects of the plans, identify and develop process improvements, and implement programs accordingly. Ability to multi-task assignments, projects, and daily responsibilities with accuracy and high level of comfort working with associates at all levels. ⦁ Supports the day-to-day administration and operation of the associate health and welfare benefit plans, including: medical, dental, vision, wellness, life and accident, short- and long-term disability, HRA, FSA, EAP, and other voluntary benefits. ⦁ Monitors and ensures the legal compliance of the benefit plans by working with vendors. ⦁ Manages relationships between the benefit vendors and the organization. ⦁ Recommends contemporary, locally competitive and value-based associate benefit programs by benchmarking industry and employment trends, examining and evaluating best practices, tracking legislation, and estimating cost impacts to the organization and associates. ⦁ Leads efforts to implement or enhance benefit programs; facilitates the testing and troubleshooting of data feeds to and from external or internal systems, collaborating with internal technical resources as well as external vendors. ⦁ Explains associate benefits by conducting meetings, preparing written and graphic explanations, and responding to requests; provides technical research, plan interpretation and educational support to human resources staff.
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Benefits Analyst/Specialist, Total Rewards 2 of 2
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Aug 2016 - 2017
⦁ Resolves complex claim and administrative issues. ⦁ Collects, analyzes, and summarizes associate benefit data and trends; responsible for providing financial metrics and cost analysis. ⦁ Develops, maintains and improves benefit operational processes through automation, work elimination, and process re-engineering. ⦁ Supports the annual open enrollment process, including but not limited to: communications to human resources; plan setup with HRIS and vendors; planning and coordination of on-site Benefit Fairs; and evaluating and updating plan documents, summary plan descriptions, and vendor contracts and amendments. ⦁ Assists in the development and review of associate benefit communications to ensure proper legal disclosure, associate understanding of benefit provisions and associate appreciation of benefit value.
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WorkLife Partnership
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United States
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Non-profit Organization Management
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1 - 100 Employee
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Operations Manager
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Dec 2015 - Aug 2016
• Perform HR duties: Administrator of health, retirement, liability, property, directors and officers insurance and benefits.• Office Management: Maintaining general office organization and ensuring equipment is functioning properly, develop office vendor relationships (cleaners, copier repair/maintenance, telephone maintenance, landscapers etc.), keep storage areas organized, manage and restock marketing materials and supplies, managed shared calendars (conference rooms etc.).• Project management.• Event planning and assistance: Work with Vendors to ensure meeting space is prepared. • Developed Conference Room Rental and Speaker contracts.• Vendor Management: Nonprofit discounts, researching alternatives, and getting feedback from applicable parties, ensuring that staff know the resources are available.• Inter-office programming: Setting up fun employee engagement activities, staff meetings, & taking meeting minutes. • Assisting with fundraising and coordinating volunteers. • Developed Colorado Gives website membership certified and recognized by the Community First Foundation as a Nonprofit eligible for donations.• Volunteer and Donor Acknowledgement: Ensuring we are sending thank you letters and cards to donors and volunteers in a timely manner.• Grants: Reading new grants for financial and other reporting requirements and following up with management before the reporting date.• Bookkeeping.• Meeting deadlines for taxes, insurance, grant documentations, etc.• Managing our e-Communications: Crafting monthly newsletter and integrating marketing into our communications.• Evaluating new technologies to make the organization more efficient.• Technology: Help staff with computer/technology/IT issues, become the expert on our organizational technology tools and be the go-to person for technology needs.• Book travel arrangements for coworkers• Numerous ad-hoc projects assigned by the Executive Director with very little supervision.
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Elwood Staffing Services, Inc.
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United States
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Staffing and Recruiting
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700 & Above Employee
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Selling Branch Manager
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Sep 2014 - Feb 2015
General Purpose: Primary responsibility for ensuring the branch meets or exceeds operating budget including revenue, expense, and net income. Oversee recruitment, operations, placement, compliance, and personnel functions within branch. Responsible for sales and business development within market place. Responsible for establishing Superior Customer Service in all aspects of service delivery. Business Development and Customer Relationship Management: 1. Complete and update an analysis of business potential in assigned market. 2. Use the market analysis to complete a business plan for the year. 3. Develop monthly and quarterly financial goals based on the business plan and fiscal budget. 4. Work with branch staff to develop a strategy for retaining the branch’s key accounts. Contact clients to review their satisfaction with services provided and to discuss opportunities to increase current volume of business. 5. Develop a needs assessment and sales strategy for selling appropriate services to targeted prospects. 6. Generate new clients by using the company’s sales process to move prospects through the sales funnel. 7. Complete required reports on sales and customer service activities. Review reports with RAD manager weekly. 8. Coordinate all sales activity with Business Development Managers in branch territory. Customer Service:1. Monitor resolution of customer service issues to ensure they are handled in a timely and satisfactory manner. 2. Monitor status of job orders to ensure they are being entered into Staff Suite in a timely manner. 3. Arrange for site visits to be completed on active accounts to ensure associates used to fill orders match the client’s requirements regarding skills and ability. 4. Develop client relations with key personnel in each account to include Business Owners, Human Resources, Accounts Payable, Senior Management, and Supervisors.
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Selling Branch Manager
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Sep 2014 - Feb 2015
Operations and Financials:1. Ensure the branch is compliant with company policies and procedures. 2. Routinely monitor Branch Wellness status and take appropriate steps to resolve any deficiencies identified. 3. Manage and monitor P&L statements in relation to gross profit so as to achieve budgeted net profit goals. 4. Generate and review periodic financial reports to determine the branch status in comparison to established financial goals. Discuss with supervisor plans to resolve financial results that are below expectation. 5. Order supplies and equipment.6. Resolve any issues related to security, safety, and building maintenance and repair. Human Resource and Risk Management:1. Establish performance standards and goals for direct reports in a timely manner. 2. Utilize company-provided programs to train new hires and existing staff on procedures for performing the key functions of their job. 3. Collaborate with training personnel to help staff achieve optimum performance. 4. Utilize the company’s hiring criteria to identify staff best suited to fill an open position. 5. Collaborate with Risk Management regarding workplace safety and correct assignment of Worker’s Compensation codes to minimize job-related injuries and costs. 6. Travel to local businesses to provide onsite job analysis and evaluations to prevent, mitigate, advise companies on unsafe work environments and duties related to worker’s compensation. 7. Travel onsite to investigate Workers' Compensation Claims to gather evidence, interview witnesses, and advise businesses on how to mitigate and prevent future occurrences. 8. Provide ergonomics and worksite modifications and suggestions. 9. Evaluation of whether to continue or sever current or new business contracts based on experience modification rate and evaluation of severity of injury, occurrence, time-loss, and return to modified and/or unrestricted job duties.
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Manager of Career Connection Centers
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Oct 2013 - Sep 2014
1. Supervises the administration and operations of all programs, activities, and staff for Career Connection Centers located throughout the Denver-Metro area. 2. Interview, hire, and conducted performance appraisals for professional staff and volunteers. 3. Conduct internal auditing of programs for process improvement, performance, compliance, and quality assurance. 4. Create key performance indicators to develop measurable outcomes, workflow, and process improvement to demonstrate return on investment. 5. Conducts community needs assessments. Develops new programs and collaborations to address needs. 6. Assist in grant proposals, implementation, and reporting compliance. 7. Oversees the operating budget of the all Career Connection Centers. 8. Directs collection and initial analysis of statistical data for associated C3 programs. Maintains Quality Assurance programs to track individual outcomes and trends in the delivery of various C3 programs. 9. Promotes professional development of C3 staff. 10. Supplies information to management to revise C3 career readiness programs accordingly. 11. Implements strategic planning and is instrumental in the development and implementation of policies and procedures. 12. Leads and participates in community-wide and departmental projects, initiatives, and task forces. 13. Extensive knowledge of case management, public assistance and support, child welfare, program evaluation and audits, development of key performance indicators, outcome measures, and the impact of diverse cultures in human services programs. 14. Organizes a wide variety of programs, staff, and resources. Defines priorities and develops partnerships and collaborative relationships within the community. 15. Acts as spokesperson for Goodwill’s Career Connection Centers’ programs at community engagement and industry events. 16. Confers with government officials, employers, labor leaders, and other external stakeholders.
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Boulder County
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United States
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Government Administration
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700 & Above Employee
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Program Specialist 2
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Sep 2004 - Oct 2013
Awards and recognition:❖ National Award: National Association of Counties 2008 Achievement Winner.❖ 2009 Pinnacle Award finalist for regional youth job fairs.❖ 2008 Outstanding School Volunteer for Youth Program’s Youth Council from St. Vrain Valley School District.❖ Colorado Department of Labor and Employment 2007 Best Practice Award.❖ Boulder County Government 2007 Pinnacle Award.❖ Colorado Department of Labor and Employment 2005 Best Practice Award.❖ Recognition from State Auditors for exceeding Work Investment Act performance standards year over year.Program, Project, and Fiscal Development:1. Programs received local, state, and national awards and recognition.2. Exceeded performance standards for every program year over year.3. Developed new programs and several strategic internal agency and external partnerships and collaboration for trainings/certifications and numerous projects saving hundreds of thousands of dollars while benefiting Boulder County and city of Boulder departments, employees, citizens, and environment. 4. Programs targeted income eligible youth and adults with multiple barriers to employment. 5. Developed and monitored budgets and quarterly reports.6. Developed and implemented program and policy handbooks for new programs. 7. Interviewed, hired, and conducted performance appraisals professional staff and volunteers. 8. Supervised and provided team support for personnel, policy, and project resolutions for over twenty-five employees with significant barriers to employment and support for six team leaders. 9. Conducted internal auditing of programs for process improvement, performance, compliance, and quality assurance.10. Developed key performance indicators to develop and measure outcomes, workflow, and process improvement to demonstrate return on investment.
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Program Specialist 2
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Aug 2004 - Oct 2013
Workers' Compensation: 1. Collaborated with Risk Management regarding workplace safety and correct assignment of Workers’ Compensation codes so as to minimize job-related injuries and Workers’ Compensation costs. 2. Traveled to local businesses to provide onsite job analysis and evaluations to prevent, mitigate, advise companies on unsafe work environments and duties related to worker’s compensation. 3. Traveled onsite to investigate Workers' Compensation Claims to gather evidence, interview witnesses, and advise businesses on how to mitigate and prevent future occurrences. 4. Provided assistance with ergonomics and worksite modifications. 5. Evaluation of whether to continue or sever current or new business contracts based on experience modification rate and evaluation of severity of injury, occurrence, time-loss, and return to modified and/or unrestricted job duties. Program and Case Management: 1. Consistently exceeded Work Investment Act Federal program goals year-over-year.2. Developed and collaborated with interdisciplinary teams of doctors, counselors, case managers, and professionals to utilize professional knowledge to develop, review, and manage case plans.3. Provided motivational interviewing, career coaching, and encouragement to income eligible, at-risk youth and adults to overcome barriers. Developed goals, support plans, and services to support participants with completing high school, GED, certifications, college, and/or on-the-job and work experience trainings to secure employment.4. Utilized TABE and ACCUPLACER tests to ascertain skill levels and remediation.5. Financial management of scholarships and funding for supportive and transportation services.6. Monitored attendance and academic progress to provide early interventions to promote success.7. Handled and secured confidential information.8. Facilitated one-on-one and workshops on work readiness, soft skills, and career exploration.
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Program Specialist 2
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Aug 2004 - Oct 2013
Business Development, Community Engagement, and Marketing1. Developed successful recruitment and intake strategies to expand programs and increase participation.2 Developed partnerships with internal and external entities to include post-secondary institutions, community agencies and support programs, and local businesses. Collaborations created opportunities for career exploration, educational training and attainment, and paid on-the-job trainings.3. Featured in local newspapers and Channel 7 and Channel 9 news. News stories showcased exceptional programming, collaborations, fiscal management, and benefits to at-risk adults, neighborhoods, open-space property, environment, and community.
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Education
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The University of Kansas
Bachelor's Degree, Social Work
Community
