Experience

Taupo District Council

• Organisational Development Lead

  • Oct 2021 - Present



Department of Conservation (DOC)

• Taupō, New Zealand

• Improvement Manager

  • Oct 2018 - Oct 2021



Auckland Council

• New Zealand
• Government Administration
• 700 & Above Employee

• Organisation Development Advisor

  • Dec 2016 - Sep 2018

  · Leadership development: our team develops and supports organisation wide programmes and initiatives; providing performance support to leaders and their teams.· Employee engagement: part of small project team running the engagement survey for over 6,000 staff across all divisions. Supporting rollout of survey and results, assistance for field sites, analysis and interpretation of results, guidance and support for action planning.· Performance framework: training and support for our performance framework, producing data and reporting, active in refresh work and the development of improved systems and tools.· Speaking and facilitating: as required at induction day, department days, leaders’ sessions, assessment centres, focus groups. · Coaching: majority is informal coaching of our people to succeed in various areas, plus providing some individual coaching. Show less

• Learning and Development

  • Mar 2016 - Dec 2016

  • Hosting the organisation-wide Induction day, including facilitating and some speaking sections.• Continuous improvement and development of Induction lesson plan.• Managing first line L&D enquiries, and providing advice and information on L&D activities and programmes.• Building and maintaining positive relationships with internal and external stakeholders.• SAP financial administration for L&D programmes. • Testing and early implementation support for launch of the enterprise LMS. • Facilitating Assessment Centres for Career Pathways team on request.• Supporting and contributing to the work of the Organisation Development team. Show less



Working at Home

• Full-time Parent & MBA candidate

  • Apr 2013 - Mar 2016

  Full-time parent to our boys, and completed MBA studies part-time. Full-time parent to our boys, and completed MBA studies part-time.



Yellow New Zealand

• Auckland

• Organisational Development Intern (while studying MBA)

  • Mar 2013 - May 2013

  • Learning Management System administration, including migrating content to LMS, conversion and integration of media content, and report creation. • Analysed employee survey data. • Built ROI reports on training and engagement. • Learning Management System administration, including migrating content to LMS, conversion and integration of media content, and report creation. • Analysed employee survey data. • Built ROI reports on training and engagement.



St Paul's

• Auckland, New Zealand

• Community Groups Development Leader

  • Sep 2010 - Apr 2013

  • Managed the recruitment, training, and support of volunteer leaders from different regions of the Auckland community. • Curated resources for group leaders to help them develop their people and group culture. • Developed the community leaders through facilitating short courses, and one-on-one coaching and trouble-shooting. • Managed the recruitment, training, and support of volunteer leaders from different regions of the Auckland community. • Curated resources for group leaders to help them develop their people and group culture. • Developed the community leaders through facilitating short courses, and one-on-one coaching and trouble-shooting.



Alpha NZ

• Auckland, New Zealand

• National Trainer (Youth & Student Portfolio)

  • Sep 2008 - Sep 2010

  Training & coaching nationally. Regular travel around NZ engaging with Youth Workers (both professional and community based volunteers). • Organised and delivered training around NZ. • Development of training content, including integration of online tools. • Sent to London and Singapore (short-term) for professional development. • Delivered training in Indonesia (some for English speakers, and some with a translator). • Built relationships with partner networks & supporters. Training & coaching nationally. Regular travel around NZ engaging with Youth Workers (both professional and community based volunteers). • Organised and delivered training around NZ. • Development of training content, including integration of online tools. • Sent to London and Singapore (short-term) for professional development. • Delivered training in Indonesia (some for English speakers, and some with a translator). • Built relationships with partner networks & supporters.



Nikau Cave & Cafe

• Waikaretu, Auckland

• Cave Guide and Operations support

  • Nov 2007 - Aug 2008

  Guided cave tours, taking groups on a 90 minute journey underground - group management, risk assessment and management, adaptable facilitation in a hazardous environment. Assisted with operations - helping a family business to get a cafe up and running, which complemented their existing tourism venture. http://nikaucave.co.nz/ Guided cave tours, taking groups on a 90 minute journey underground - group management, risk assessment and management, adaptable facilitation in a hazardous environment. Assisted with operations - helping a family business to get a cafe up and running, which complemented their existing tourism venture. http://nikaucave.co.nz/



Dick Smith Electronics

• Dunedin

• Assistant Store Manager

  • 2005 - 2007

  • Managed the shop floor and back office reporting. • Managed staff workflow and breaks, customer focus, problem-solving. • Resolved customer service issues and disputes. • Maintained relationships with Store Manager, Regional Manager, and Head Office. • Coached staff in product knowledge, customer care, and sales skills. • Sent to Christchurch periodically for in-house professional development in management. • Managed the shop floor and back office reporting. • Managed staff workflow and breaks, customer focus, problem-solving. • Resolved customer service issues and disputes. • Maintained relationships with Store Manager, Regional Manager, and Head Office. • Coached staff in product knowledge, customer care, and sales skills. • Sent to Christchurch periodically for in-house professional development in management.