Head of Agency

• Oct 2023 - Present

National Head- Agency, BDO & 3rd Party Business Development

• Jan 2022 - Oct 2023

• Conduct extensive market research to obtain market insights,• Formulate and deploy effective sales, business development, and growth strategies for the agency/third-party business.• Set forth sales targets and lead the unit heads to deliver Top Line and Bottom Line, annually. • Develop and optimize the Agency Carder/BDO’s and Third Party Portfolios while leading the teams in the continuous agency/partner acquisition and performance optimization.• Develop and maintain high service levels to ensure a sharp competitive edge over the competitors. • Conducts a detailed analysis of sales performance with analytics tools and analytics team to report sales strategic successes, weaknesses, and opportunities for sales management.• Build performance through training and development, leadership, direction, and motivation through incentive schemes. • Lead implementation and maintenance of data privacy frameworks. • Conduct Promotions to drive the agency / BDO’s and third-party distribution centers through the branch network.• Establish and manage strong work relationships and strategic partnerships with external stakeholders. • Deliver the set budget of agency / BDO’s and third-party portfolio, optimizing cost and resources to boost efficiency and profitability.• Identify and establish distribution models to achieve portfolio goals.• Develop the BDO office concept and across the country and bring in more profitable models for distribution.• Optimize business processes while driving transformation in the organization to enhance efficiency, profitability, and service levels. • Manage incentives and performance awards of agents.• Assist the CDO with the company’s master strategies and delivering organizational goals and objectives. • Uphold the brand and company values, practices, and processes. Show less

National Head of New Agency Model and Bancassurance Business Development

• Jan 2021 - Jan 2022

• Provide leadership, motivation & direction to the internal team, agency teams, and Bancassurance forntliners to achieve the outlined targets/goals for the annum in terms of sales volume, profitability, agency/client portfolio, and service standards.• Conduct comprehensive market research to identify market trends & potentials, and to gather competitor intelligence in order to employ them in strategic measures.• Develop, review & refine sales & business development strategies to drive the Allianz Agency Force (AAF) and Bancassurance business through the branch network, while overseeing their effective implementation.• Acquire new agencies and Bancassurance partners to build the portfolios and expand the business network.• Conduct attractive promotions, campaigns & canvassing for Agency & Bancassurance business.• Establish & manage strong & cordial work relationships with all internal & external stakeholders.• Maintain effective communication & coordination with all regional/internal teams, agents, and Bancassurance forntliners.• Maintain a high standard of service for customers, agents & Bancassurance partners with effective resolution & support.• Conduct comprehensive sales performance analysis to assess sales strategic successes, weaknesses, and opportunities, and take corrective & improvement measures.• Contribute to training & development of agency & Bancassurance teams, to ensure a competent sales force at the frontline. Show less

Provincial Sales Manager

• Feb 2019 - Dec 2020

• Provide leadership, motivation & the direction to the zonal teams (7 branches in total) to deliver the outlined sales targets while contributing to other collective objectives of the company.• Lead the teams to deliver the Annual GWP target of the Zone.Maintain the budgeted loss ratios & the agreed credit collection period in the assigned clusters within the anticipated range.• Conduct comprehensive market research to identify market trends & potentials pertaining to the zone in order to employ them in strategic measures & management decisions.• Develop new strategies for the Sales Associates to acquire new business from commercial/small commercial ventures in order to develop the client portfolio• Maintain an efficient liaison with internal departments on claims, underwriting & other support services with regard to day to day functions while resolving issues & complaints constructively.• Maintain strict adherence to the underwriting guidelines and standards of the company in order to maintain the expected profitability levels.• Oversee the successful implementation of new business development initiatives planned by the unit.• Establish strong & cordial relationships with clients attached to the Cluster Business Development Units. Show less

Zonal Manager

• Jan 2018 - Jan 2019

Deputy Zonal Manager

• Feb 2016 - Dec 2017

Manager Business Development

• Sep 2006 - Jan 2016

• Deliver the targeted business growth in collaboration with the sales & marketing, promotions, and operations teams. • Identify trendsetter ideas by researching industry and related events, publications, and announcements in order to employ the same in sales, marketing & business development strategies. • Acquire potential clients & agency partners through attractive business prepositions in order to build the client portfolio. • Screen potential business deals by eliciting internal requirements & analyzing external factors, and optimize the outcome. • Contribute to product innovation & development Show less

Assistant Manager

• Feb 2001 - Aug 2006

System Operator

• Feb 1999 - May 2001