Founder

• Oct 2021 - Present

Launched a thriving private Alternative Dispute Resolutions practice. Provide mediation, coaching, facilitation, mentoring and conflict management services to clients. • Organizational Development Solutions • Organizational Conflict Management and System Design • Conduct workplace and B2B mediation (commercial) • Provide training on topics as: Communication, Conflict, Negotiations , Dispute Resolution, Team Dynamics, Complex Personalities and Difficult Conversations to corporate clients. Show less

Supervisory Alternative Dispute Resolution Advisor (ADR)

• Jan 2022 - Present

Alternative Dispute Resolution Chief for Puerto Rico operations.Coordinating work assignment; overseeing the delivery of high-level ADR interventions; ensuring ADR Services are performed in an ethical manner, in accordance with program guidance while ensuring confidentiality. Supporting and supervising field mentoring, professional development, and the substantive work of ADR Advisor assigned; and contributing to the ongoing deployment of the ADR field operations program and team members. Deliver agency-wide conflict prevention and workplace mediation services as well. Provide conflict coaching, listening sessions, organizational development and roundtables to Leadership. Show less

Alternative Dispute Resolution Advisor (ADR)

• Aug 2018 - Jan 2022

• Provided innovative Organizational Development strategies for the teams using Workplace Assessments.• Designed and delivered professional training.• Visited and provided conflict coaching, facilitations, trainings and problems solving to staff.• Led and organized the Conflict Resolution Month activities.• Provided coaching and problem-solving to top leadership regarding the movement to the new staff members to the new facilities.• Coached staff members transitioning from disaster site to the next one.• Facilitated different trainings and icebreakers related to conflict management to various divisions.• Referred cases to the ADR Ombudsman when it was necessary. • Provided virtual and in person conflict coaching, mediation and facilitations to leadership and employees.•Facilitated group meetings and facilitated difficult conversations. Show less

Mediator

• Dec 2012 - Aug 2018

Conducted daily mediations to make individuals, groups and companies involved in a conflict, come to an agreement. Conducted mediations in civil cases such as family disputes, contracts, foreclosures, commercial, community, labor,entertainment, damage claims, rents, consumer, insurance, intellectual properties and more. Conducted mediations in criminal cases for adults and juveniles. Conducted mediations between court employees related to misconduct and interpersonal problems and discussed court policies with them. Helped the parties come to understand each other's point of view regarding the controversy, and then facilitated the negotiation of a voluntary resolution. • Coached each party regarding a wide variety of matters, facilitated discussions and problem-solving. • Discussed cases with judges and the Alternative Resolution Dispute Resolution Bureau Director. • Provided mediation training to the Puerto Rico Police Department, Puerto Rico State Department of Elderly Affairs, Puerto Rico Education Department and the community in general. • Researched and analyzed new laws and regulations and provided reports. • Promoted and organized mediation services, professional development and team building activities for judges at the Puerto Rico Judicial Branch. Show less

Arbitrator

• Dec 2007 - Dec 2012

-Conducted approximately 30 compensation hearings per week. -Decided whether benefits should be granted or denied. -Directed and cross-examined witnesses at hearings. -Prepared resolutions daily. -Reviewed and researched issues related to work environment as Safety, Health, Discrimination, Sexual Harassment, Labor Harassment, Absences, among others. Conducted legal research in Labor Law, Administrative Law and Evidence Law. - Conducted hearings in all labor offices in Puerto Rico. Show less

Mediator

• 2005 - Jun 2012