Hlo Mhlongo
Accounts and Studio Manager at Lemonade Design Co.- Claim this Profile
Click to upgrade to our gold package
for the full feature experience.
Topline Score
Bio
Caroline Dassonville
Ruth is a hard working, vibrant young lady. I have followed Ruth's career path since she left our employ and have seen her grow as a Marketer. She has gained valuable experience at UShaka Marine World and is more than ready to offer her services to the industry - All the Best Ruth!
Caroline Dassonville
Ruth is a hard working, vibrant young lady. I have followed Ruth's career path since she left our employ and have seen her grow as a Marketer. She has gained valuable experience at UShaka Marine World and is more than ready to offer her services to the industry - All the Best Ruth!
Caroline Dassonville
Ruth is a hard working, vibrant young lady. I have followed Ruth's career path since she left our employ and have seen her grow as a Marketer. She has gained valuable experience at UShaka Marine World and is more than ready to offer her services to the industry - All the Best Ruth!
Caroline Dassonville
Ruth is a hard working, vibrant young lady. I have followed Ruth's career path since she left our employ and have seen her grow as a Marketer. She has gained valuable experience at UShaka Marine World and is more than ready to offer her services to the industry - All the Best Ruth!
Credentials
-
ND: Information Technology
National Diploma
Experience
-
Lemonade Design Co.
-
South Africa
-
Design
-
1 - 100 Employee
-
Accounts and Studio Manager
-
Apr 2021 - Present
ROLES AND RESPONSIBILITIES ACCOUNTS MANAGER Managing all financial matters for the business Chasing quotes Creating invoices Tracking payments Filing/Admin Relationship Management Sage STUDIO MANAGER General maintenance around the studio Managing staff calendar and company events Managing cleaning and garden staff Studio shopping HR Responsibilities Admin Studio Policies Discipline Legal Matters Company Policies Contracts approval and creation PA TO FOUNDER AND CREATIVE DIRECTOR Running errands School pick ups Assisting with personal admin that she may need Show less
-
-
-
Shampoo Creative
-
India
-
Design Services
-
1 - 100 Employee
-
Account Executive
-
Feb 2020 - Dec 2020
Marketing Agency that specialises in PR, Project Management and amongst many other things Digital Management. We supply our clients with fresh approaches for their brands to ensure they are always relevant to their target Market. We apply old school ethics to the new age mind set, something we do very well. Marketing Agency that specialises in PR, Project Management and amongst many other things Digital Management. We supply our clients with fresh approaches for their brands to ensure they are always relevant to their target Market. We apply old school ethics to the new age mind set, something we do very well.
-
-
-
-
Personal Assistant
-
May 2017 - Dec 2019
Managing CEO's diary Managing CEO's personal errands CEO Travel and Accommodation logistics Executive/Board Members Travel and Accommodation logistics Taking Board Meeting Minutes Board level Admin Executive level Admin Fielding calls Filing and Administration Managing Cleaning staff General Office Management including buying office supplies Planning of company events Managing CEO's diary Managing CEO's personal errands CEO Travel and Accommodation logistics Executive/Board Members Travel and Accommodation logistics Taking Board Meeting Minutes Board level Admin Executive level Admin Fielding calls Filing and Administration Managing Cleaning staff General Office Management including buying office supplies Planning of company events
-
-
-
-
Owner
-
Mar 2016 - Apr 2018
Instore and Roadshow Promotions Launch Events Social Events Marketing of SMME Businesses Instore and Roadshow Promotions Launch Events Social Events Marketing of SMME Businesses
-
-
-
uShaka Marine World
-
South Africa
-
Recreational Facilities
-
100 - 200 Employee
-
Sales and Marketing Projects Manager
-
May 2012 - Mar 2016
Bulk Sales to Hotels, Tour Operators Bulk Sales to Corporate Companies Admin – filing Telesales Compiling of Quotes Adhering to MFMA protocol Travelling Planning of work trips(for myself, colleagues, management) Booking Flights (for myself, colleagues, management) Booking Accommodation (for myself, colleagues, management) Booking Car Rental (for myself, colleagues, management) Booking meetings (for myself, colleagues, management) Confirming meetings (for myself, colleagues, management) Invoicing Cold Calling Sales Calls Follow ups Sales Plan Pricing of tickets Project Conceptualizing Project Management Project Planning Project Execution Basic Media Planning Customer Relations Client Service Management Handling guest complaints/compliments on site Handling guest complaints/compliments telephonically Handling guest complaints/compliments via email Annual Pass Sales Employing of Sales Staff Training of Sales Staff Managing the Sales Staff Annual Pass Promotions Plan Conducting Presentations – Internally and Externally MC of internal events Managing of Guest Relations team Ensure and provide flawless, upscale, professional and high class guest service experiences; Analyse customer feedback and provide strategic direction to continuously improve overall rating; Respond to guests needs and anticipate their unstated ones; Expect and react promptly to guests’ requirements and inquires; Actively listen and resolve guests’ complaints; Coordinate and manage communication between guests and staff and follow up to ensure completeservice recovery; Promote all amenities, conveniences and programs offered; Direct, coach and manage guest relations team to ensure all standards and operating procedures are adhered to; Appraise team’s performance and produce report; Oversee day to day operation of the Guest Relations department Show less
-
-
-
The Creative Counsel
-
South Africa
-
Advertising Services
-
300 - 400 Employee
-
KZN Team Leader
-
Jun 2009 - Apr 2012
Managing Project Coordinators Campaign Allocation Cellphone and Mileage checking and sign off Admin – Filing Keeping track of ALL campaigns running on a daily basis Finance - Wage Queries - KZN Petty Cash Manager Storecheck allocation Assisting Agent Area/Department Monitoring Warehouse in’s and outs Assisting Warehouse i.e. driving, packing, distributing Training BA’s and Permanent Staff Manage Campaigns – Surf Sampling, Nescafe Intersections, Nedbank Personal Loans Branch Opening Show less
-
-
-
Vibrant Direct
-
South Africa
-
Advertising Services
-
1 - 100 Employee
-
Corporate Account Executive
-
Jun 2008 - Jan 2009
Finding new business Maintainging current clients Visiting clients Working with online and telephonic enquiries Managing campaigns Researching clients and campaigns Compiling Reports Conducting Presentations Collecting Pamphlets Delivering Pamphles to its corresponding Depot Cold Calling - Physical and Telephonic Finding new business Maintainging current clients Visiting clients Working with online and telephonic enquiries Managing campaigns Researching clients and campaigns Compiling Reports Conducting Presentations Collecting Pamphlets Delivering Pamphles to its corresponding Depot Cold Calling - Physical and Telephonic
-
-
-
CTI
-
United States
-
IT Services and IT Consulting
-
100 - 200 Employee
-
Student Advisor
-
Mar 2006 - Jun 2008
Marketing and Sales Position, dealing with High School Students and thier Parents. High School Guidance Councellors and Principles, maintaining good relationships, event organising, event management, general postive outlook Marketing and Sales Position, dealing with High School Students and thier Parents. High School Guidance Councellors and Principles, maintaining good relationships, event organising, event management, general postive outlook
-
-
-
-
Telesales
-
2004 - 2005
Dealing with Clients, taking orders, maintaining relationships, selling consumables, delivering on occation. Dealing with Clients, taking orders, maintaining relationships, selling consumables, delivering on occation.
-
-
Education
-
2001 - 2004
Durban University of Technology
National Diploma: Information Technology, Maths -
1996 - 2000
Danville Park Girls High
Matric
Community
