Experience

Crosstown Chrysler Dodge Jeep Ram

• Canada
• Motor Vehicle Manufacturing
• 1 - 100 Employee

• Receptionist

  • Oct 2023 - Present



DriverCheck Inc.

• Canada
• Health, Wellness & Fitness
• 100 - 200 Employee

• Booking Agent

  • Mar 2022 - Sep 2022

  -Manage large amounts of inbound calls in a professional, friendly and positive manner -Provide an outstanding customer experience to both external and internal customers while ensuring that calls are answered within the accepted standard handle time -Book drug, alcohol and occupational health appointments for our clients -Quickly identify and solve problems on the spot to address inquiries regarding booked appointments -Manage incoming appointment requests from department inbox and respond in a timely manner with attention to detail -Utilize the internal e2 program to ensure accurate bookings using the most convenient and cost-efficient sites for clients to get their medical testing and/or assessments completed -Quick and accurate data entry into (Emanda) e2 system to book appointments -Take responsibility to resolve issues from beginning to end and seek assistance when necessary Show less



Affinity_Global

• Canada
• Outsourcing/Offshoring
• 100 - 200 Employee

• Customer Service Representative

  • Dec 2021 - Feb 2022

  -Negotiate by telephone and approved written correspondence with consumers regarding their unpaid accounts -Assisting and counselling consumers on how to meet their debt obligations -Demonstrate effective skip-tracing techniques to locate a consumer’s contact information -Negotiate by telephone and approved written correspondence with consumers regarding their unpaid accounts -Assisting and counselling consumers on how to meet their debt obligations -Demonstrate effective skip-tracing techniques to locate a consumer’s contact information



NAIT (Northern Alberta Institute of Technology)

• Canada
• Higher Education
• 700 & Above Employee

• Food Service Worker

  • Sep 2019 - Apr 2020



The Reno Twins-Home Design Centre

• Canada
• Retail

• Administrative Secretary

  • Oct 2018 - Aug 2019

  -Determine and establish office procedures and routines -Schedule and confirm appointments -Answer telephone and relay telephone calls and messages -Answer electronic enquiries -Compile data, statistics and other information -Order office supplies and maintain inventory -Greet people and direct them to contacts or service areas -Set up and maintain manual and computerized information filing systems -Type and proofread correspondence, forms and other documents -Determine and establish office procedures and routines -Schedule and confirm appointments -Answer telephone and relay telephone calls and messages -Answer electronic enquiries -Compile data, statistics and other information -Order office supplies and maintain inventory -Greet people and direct them to contacts or service areas -Set up and maintain manual and computerized information filing systems -Type and proofread correspondence, forms and other documents



Whitby Dental & Denture Clinic

• Canada
• Medical Practices

• Dental Receptionist

  • Jun 2014 - Apr 2015

  Primarily supporting admin tasks such as greeting patients, screening patients, answering phones and scheduling appointments. Primarily supporting admin tasks such as greeting patients, screening patients, answering phones and scheduling appointments.



Subway

• Restaurants
• 700 & Above Employee

• Sandwich Counter Attendant

  • 2011 - 2013