Experience

American Lung Association

• Non-profit Organization Management
• 500 - 600 Employee

• Health Promotions Specialist

  • Mar 2020 - Oct 2020

  • Research Tobacco policies across organizations in the New York State area. • Learn about the health risks associated with Tobacco and what needs to be done to stop the addictions. • Create actionable plans for organizations to understand the health risks associated with Tobacco and what they can do to help stop it. • Responsible for reaching out to legislators about ALA tobacco education



Freelance

• Healthcare Administrative Contractor

  • Sep 2017 - Mar 2020

  Greater New York City Area • Organize and compile strategic plan notes on website development, design and content for a health care sharing ministry website. Design and update website via Wordpress. • Liaison between client and CRM manager to build a platform to track user data and analytics.



ReferWell

• United States
• Hospitals and Health Care
• 1 - 100 Employee

• Client Support Representative

  • Feb 2015 - Dec 2015

  Greater New York City Area ● Analyzed data to determine effectiveness of software connecting primary care physicians with specialists. Utilized findings to improve referral process and transfer of patient information. ● Managed onboarding, transition process, and technical support for 8 client accounts using new electronic medical record system. ● Educated and trained 30 physicians and staff on the implementation of proprietary software.



Massachusetts General Hospital

• United States
• Hospitals and Health Care
• 700 & Above Employee

• Improved Care Now Research Assistant

  • Jan 2013 - Dec 2014

  Greater Boston Area ● Maintained database tracking medical history of existing patients with the goal of helping doctors assess patient health trends. ● Reformatted existing information for newly diagnosed patients to increase accessibility. ● Created a self-management tool providing patients with the necessary information to make informed decisions on care and medical intervention.



Mount Sinai Health System

• United States
• Hospitals and Health Care
• 700 & Above Employee

• Administrative Assistant

  • Nov 2011 - Aug 2012

  Greater New York City Area • Built and maintained relationships with over 40 new patients every week. • Assisted Doctor in maintaining the operation of the practice. • Reviewed patient notes to determine accuracy. • Oversaw billing process insuring patients were billed properly.



Harlem Heart Health Series

• Patient Education

  • Nov 2011 - Aug 2012

  Greater New York City Area • Managed Heart Health Clinic educating patients about the importance of a healthy lifestyle. • Developed educational programs to make the information more practical and relateable.



Fallon Ambulance Service

• United States
• Hospitals and Health Care
• 1 - 100 Employee

• EMT

  • Jun 2011 - Oct 2011

  Greater Boston Area ● First responder to medical emergencies and 911 calls, assessed patients on scene, and provided any necessary medical interventions. ● Transported at-risk patients to and from health care facilities and monitored patients’ vital signs to ensure a safe transport.