Experience

SILK PLASTER

• Latvia
• Wholesale Building Materials
• 1 - 100 Employee

• Administrative Support Specialist

  • Nov 2021 - Present

  • Creates and disseminates online forms to potential trainees and customers. • Handles daily shift scheduling tasks and provides administrative support for the entire department to ensure no conflict occurs. • Follows attainable project timeline and keeps teams on task to complete milestones according to schedule. • Orchestrates communication, monitors requests and identifies those that require immediate attention through the use of Google suite. • Executes various administrative tasks, including travel arrangements/booking (Domestic & International) Show less



Amazing Grace Consults

• Anambra State, Nigeria

• Customer Service Representative & Administrative Assistant

  • May 2016 - Dec 2020

  • Maintained a consistently high-quality service to customers through calls, emails, and chats to ensure profit and standard. • Executed telemarketing of the company’s services to customers at the end of the annual subscription and also to over 400 prospects. • Consulted on the company’s product and addressed over 500 customers' needs. • Maintained a high level of integrity and ethical standard data entry of company data, files, and records by implementing an effective filing system that improved efficiency and organization. • Aligned with the company’s expectations, and yearly budget to improve customer retention. Show less