Ruth Matthew
Program Manager at CIVIX- Claim this Profile
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English Native or bilingual proficiency
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French Professional working proficiency
Topline Score
Bio
Credentials
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Secure & Responsible Tech Policy Foundations
Cybersecure Policy ExchangeJun, 2022- Nov, 2024 -
United Nations Sustainable Development Goals Training
United NationsJan, 2017- Nov, 2024 -
DELF B2
DelfJan, 2015- Nov, 2024 -
Français pour les Affaires B2
Paris Chamber Of CommerceJan, 2015- Nov, 2024 -
Français pour l’Hôtellerie et de la Tourisme B1
Paris Chamber Of CommerceJan, 2015- Nov, 2024 -
TFI Niveau B1
Educational Testing Service (ETS)Jan, 2014- Nov, 2024 -
Smart Serve
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Experience
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CIVIX
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Canada
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Civic and Social Organizations
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1 - 100 Employee
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Program Manager
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Aug 2020 - Present
Rep Day Program Manager- Program Management: Coordinated 230+ virtual Rep Day visits nationally between 100+ MPs and schools in their riding. Executed various projects simultaneously to support organization priorities- Strategic Communications - developed and drove communications plan, created written material including FAQs, website copy and social media posts, collaborated with agency partners to produce creative work. - Created & drove inaugural International Women's Day 2021 campaign as part of larger organizational Diversity & Inclusion initiatives- Co-organized and acted as spokesperson for CIVIX's first virtual Democracy Bootcamp webinar, supporting participation for 7000+ teachers during Student Vote Canada 2021- Responded to media inquiries to share the story of Student Vote (CBC, Global News) - Prepared pitch decks and presentations to support the President & CEO of CIVIX in storytelling Show less
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Donor and Community Engagement Coordinator
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Jan 2020 - Aug 2020
Projects: CIVIX, Rep Day Program, Student Vote- Project Management - Led Rep Day program, including pivot to virtual adaptation during COVID-19- Communications - supported development of communications including presentations and proposals- Outreach and promotion - offered teachers, MPs and stakeholders support via email and phone, communicated with education stakeholders to promote new initiatives, identified opportunities for community engagement
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Bilingual Communications Coordinator
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Oct 2018 - Jan 2020
- Project Management: Coordinator; Rep Day program (Winter 2019)- Communications and Outreach – communicated with educators and stakeholders to promote engagement and support for various CIVIX programming- Support: offered support to over 9000 registered participants; answered inquiries and provided guidance with program implementation (English and French).- Research: Student Vote projects; civic education practices in Canada and globally- Event coordination: co-coordinated teacher training events for 1,800 educators across Canada Show less
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Hospitality Operations
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Nov 2016 - Oct 2018
Managed client requests, liaised with hospitality operations and management teams to enhance customer service efforts for over 400 shareholders. Managed client requests, liaised with hospitality operations and management teams to enhance customer service efforts for over 400 shareholders.
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Hospitality Operations
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Jun 2010 - Apr 2017
Demonstrated high levels of organization and teamwork in a fast-paced environment with an emphasis on accuracy. Independently analyzed daily performance to ensure delivery of efficient, pragmatic service. Demonstrated high levels of organization and teamwork in a fast-paced environment with an emphasis on accuracy. Independently analyzed daily performance to ensure delivery of efficient, pragmatic service.
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Retail Associate
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Aug 2015 - Feb 2017
Promoted exposure for a new company via off-site sales. Responsibilities included processing point of sale purchases, handling customer complaints to resolve negative situations, and reaching target sales. Promoted exposure for a new company via off-site sales. Responsibilities included processing point of sale purchases, handling customer complaints to resolve negative situations, and reaching target sales.
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Education
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McMaster University
Bachelor of Arts - BA, Political Science -
Université catholique de Lyon
Diplôme Level C1 (Effective Operational Proficiency), French Language and Literature -
Cégep de Jonquiere
Bilingual, Multilingual, and Multicultural Education