Experience

Partition Specialties, Inc | PSI

• United States
• Construction
• 1 - 100 Employee

• Assistant Project Manager

  • Jun 2023 - Present



ADT Solar

• United States
• Renewable Energy Semiconductor Manufacturing
• 500 - 600 Employee

• Lead Utility Coordinator

  • Jan 2022 - May 2023

• Utility Coordinator

  • Oct 2021 - Dec 2021



Sunrun

• United States
• Renewable Energy Semiconductor Manufacturing
• 700 & Above Employee

• Installation Coordinator and Branch Service Coordinator

  • Oct 2019 - May 2021



PetersenDean Roofing and Solar

• United States
• Construction
• 100 - 200 Employee

• Corporate Service Coordinator

  • Apr 2018 - Sep 2019

  Part of the Customer Experience Team, which includes handling various levels of dissatisfied customers, while remaining courteous, calm and professional. Appropriately route customer concerns and issues to upper level Management, including various solutions to optimize efficiency. An unwavering commitment to always offer an excellent customer experience, with the ability to provide professional standards to resolve complex issues while maintaining customers confidence in the company. Maintain the company's social media accounts, including public responses to both satisfied and dissatisfied customers. Handling 50+ calls daily, with duties including retrieving customer feedback, presenting relevant project information, and confirmation of warranty transfers. Experienced in Sales Force with the ability to generate various reports. Monitor the company's entire service pipeline, including warranty work orders for both consumer and builders departments. Show less



Clinton Heating & Air Conditioning , Inc.

• Fremont, CA. 94539

• Office Administrative Assistant/ Service Coordinator

  • Jul 2013 - Aug 2017

  Scheduled and dispatched HVAC Service technicians. Set-up service calls for monthly and quarterly preventative maintenance contracts. Set- up and maintained service customer contracts. Processed surveys and quotes. Reconciled time sheets to track job hours. Priced out and billed service orders. Received and processed customer payments by check and credit card via business PayPal. Assisted Service Department Manager with all general office administration duties. Maintained and updated Service department procedural manuals. Show less



Gloria G. Carreon, MD

• Fremont, CA. 94538

• Front And Back Office Medical Assistant

  • Nov 2011 - Dec 2012

  Performed various medical administrative and clinical duties. Scheduled and coordinated patient appointments. Maintained patient's medical records using the Electronic Health Record. Answered phone calls and returned patient phone calls. Administered injections/EKGs/tests per the doctor's orders. Called in prescriptions under direct supervision per the doctor. Assisted patients in preparing for physician's exam. Prepared exam rooms before and after patients visit, ensuring the instrument and environment is clean. Show less