Experience

Pinnacle Team Events

• Australia
• Events Services
• 1 - 100 Employee

• Office Manager

  • Nov 2015 - Present

  • Management of the Pinnacle brand, ensure all communications are on brand, on message and aligned to overall business objectives • Independently create & modify all Pinnacle promotional material using InDesign. Includes promotional flyers, brochures and proposal documents • Independently coordinate, design, produce and write marketing content for newsletters, daily social media posts including Facebook & Instagram and blog posts • Create and manage the Pinnacle Google Business profile & Google Ads campaigns • Manage the workload and performance of Pinnacle Facilitators as required and assist in their professional development • Track and generate monthly marketing & sales reports to ensure goals are being met • Conduct market research to ensure our offerings are current, fresh & on-trend • Build and maintain excellent relationships with conference venues, PCO’s and event organisers through superior customer service, ensuring they continue to be proactively engaged with Pinnacle and experience the best from our services to aid retention • Manage the improvement of the Pinnacle website content as required • Advise potential customers on team building programs to suit their specific needs and requirements • Maintain in depth knowledge of Pinnacle products & services and ensure the smooth running of the Pinnacle Office Show less



Housing Industry Association (HIA)

• Construction
• 1 - 100 Employee

• Office Administrator

  • Apr 2015 - Nov 2015

  - Prepare and produce the Hunter Region Building News Magazine - Produce the Hunter Region E-News - Assist in the delivery of a high quality event and training programs - Attend information night meetings and participate with registrations as needed - Telemarketing for events and training courses - Assist with the selection of appropriate venues for events and training courses - Assist with the preparation of support material for events and training courses - Help to ensure all internal and external training room facilities and catering requirements are organised prior to each course / event - Assist with establising, developing and maintaining new corporate relationships in the event, training and publication areas and promote partnership opportunities. - Assist in the management of the publications budget - Executive Assistant to Regional Executive Director Show less



Accor

• France
• Hospitality
• 700 & Above Employee

• Conference and Event Sales Executive

  • Aug 2011 - Feb 2014

  - Oversee the daily operation of the Events department and coordinate and assist with the preparation of events - Organise facilities, source equipment, prepare timetables and arrange associates for events as required - Promoting the hotel as a function centre and secure event bookings and sales. Liaise with clients, confirming their requirements and demonstrating facilities - Prepare proposals, contracts and confirm all functions requirements and bookings - Liaise with all departments involved with the smooth running of the event - Provide training and performance feedback for banquet associates. Support associates on floor to ensure quality of service delivery - Develop and maintain an active client base and client relationships through regular telesales and client visits, provision of on-site visits and tours and evaluating service provided from feedback Show less



Dixon Park SLSC

• Function Coordinator

  • Sep 2005 - Aug 2011

  - Responsible for the bookings of the Function Centre, which includes liaising with future clients. - Responsible for updating the Dixon Park SLSC website. - Being punctual and organised in order to ensure the smooth running of every function. - Being able to work independently as well as delegating tasks to staff at the time of a function. - Responsible for the bookings of the Function Centre, which includes liaising with future clients. - Responsible for updating the Dixon Park SLSC website. - Being punctual and organised in order to ensure the smooth running of every function. - Being able to work independently as well as delegating tasks to staff at the time of a function.



Hunter Medical Research Institute

• Australia
• Research Services
• 100 - 200 Employee

• Communcations Team - Intern & Paid

  • Jul 2009 - Jan 2011

  - Working on the Hunter Medical Research Institute (HMRI) Awards Night. - General assistance with communications including writing media releases and articles. - Assistance with media launches and the filming of a TV commercial. Assistance with the production of videos for YouTube. - Contributing to the production of promotional materials including flyers and newsletters including copy writing and layout. - Working on the Hunter Medical Research Institute (HMRI) Awards Night. - General assistance with communications including writing media releases and articles. - Assistance with media launches and the filming of a TV commercial. Assistance with the production of videos for YouTube. - Contributing to the production of promotional materials including flyers and newsletters including copy writing and layout.