Experience

Koons Ford of Falls Curch

• Manufacturing
• 1 - 100 Employee

• Retail Order Manager

  • Jun 2021 - Present



Koons Ford Inc.

• United States
• Motor Vehicle Manufacturing
• 1 - 100 Employee

• Customer Relationship Management Manager

  • Jun 2021 - Present



Lindsay Automotive Group

• United States
• Automotive
• 1 - 100 Employee

• Director Of Client Experience

  • Mar 2017 - Oct 2022

• Marketing Coordinator

  • Jul 2015 - Oct 2022

  Working aspart of an in-house marketing department for the Automotive Group which includes 7 dealerships, 11 Original Equipment Manufacture's, 4 Collision Centers, several 3rd party vendors, and partnerships to achieve both automotive sales & service-oriented goals. We develop strategies to improve productivity and manage projects effectively. Current duties include:-Trafficking assets; Digital marketing, Social Media, Direct Mail, Sponsorships, and in-store POS. Working with the artist to develop assets that integrate campaigns and appeal to consumers and setting deadlines to guarantee job completion. -Examining campaign results using tracking tools to determine effectiveness. -Managing 7 websites using various platforms. Regularly uploading and maintaining content. -Ensuring the accuracy of information, campaign integration, brand consistency. Managing customer-facing messaging, CRM integration, content, and SEO strategy. -Managing Social Media (14 Facebook accounts, 9 Instagram accounts, and 9 twitter account)-Training new team members. Delegating task effectively. Leading and directing summer interns to set and achieve goals--Training new team members. Delegating task effectively. Leading and directing interns to set and achieve goals-Previous duties included writer and editor of companywide newsletter.



Lindsay Lexus of Alexandria

• United States
• Automotive
• 1 - 100 Employee

• Front Desk Administrator

  • Sep 2012 - Jul 2015

  Welcomed visitors by greeting them, in person or on the telephone; answering or referring inquiries. Directed visitors by maintaining employee and department directories. Updating phone list regularly. Rewrote receptionist manual and updated training procedures. Cross trained with vehicle inventory manager. Welcomed visitors by greeting them, in person or on the telephone; answering or referring inquiries. Directed visitors by maintaining employee and department directories. Updating phone list regularly. Rewrote receptionist manual and updated training procedures. Cross trained with vehicle inventory manager.