Rutendo Mukome
Technical Support Quality Assurance at Techairos Consulting- Claim this Profile
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Bio
Experience
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Techairos Consulting
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South Africa
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IT Services and IT Consulting
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1 - 100 Employee
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Technical Support Quality Assurance
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Jul 2021 - Present
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Information Technology Business System Analyst
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2020 - 2021
Initiated and managed (from the ground-up) the development of a pharmaceutical application that facilitates better medication access for patients. Problem/Opportunity finding, Specifications, Proposals Designs, epics, user stories/use cases, Documentation Liaising with all stakeholders, Participation in Sprints Initiated and managed (from the ground-up) the development of a pharmaceutical application that facilitates better medication access for patients. Problem/Opportunity finding, Specifications, Proposals Designs, epics, user stories/use cases, Documentation Liaising with all stakeholders, Participation in Sprints
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FHI 360
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United States
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International Trade and Development
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700 & Above Employee
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Data Clerk
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2018 - 2020
Data collection, entry, auditing, cleaning, aggregation, consolidating and reporting for M&E (Monitoring & Evaluation) programs such DREAMS & AGYW Data collection, entry, auditing, cleaning, aggregation, consolidating and reporting for M&E (Monitoring & Evaluation) programs such DREAMS & AGYW
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SAfAIDS
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Zimbabwe
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Information Services
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1 - 100 Employee
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Data Clerk
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2015 - 2018
Data collection, entry, auditing, cleaning, aggregation, consolidating and reporting for M&E (Monitoring & Evaluation) programs such DREAMS & AGYW Data collection, entry, auditing, cleaning, aggregation, consolidating and reporting for M&E (Monitoring & Evaluation) programs such DREAMS & AGYW
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International Conference on AIDS and STIs in Africa (ICASA)
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Ghana
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1 - 100 Employee
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Information Communication Technology Support Volunteer
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2015 - 2015
Duties & Responsibilities ✓ Multimedia Support ✓ ICT software, hardware and networking support ✓ Registrations & Speaker Presentations ✓ Asset Registry Duties & Responsibilities ✓ Multimedia Support ✓ ICT software, hardware and networking support ✓ Registrations & Speaker Presentations ✓ Asset Registry
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Information Technology System Analyst
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2010 - 2015
Opportunity finding, Specifications, Proposals Designs, epics, user stories/use cases, Documentation Opportunity finding, Specifications, Proposals Designs, epics, user stories/use cases, Documentation
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First Mutual Life
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Zimbabwe
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Insurance
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100 - 200 Employee
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Information Communication Technology Regional Solutions Provider
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2002 - 2010
Technical Support & Product Management [ Featured on the company’s newsletter as Product Owner of an Executive Information System (EIS) ] Technical Support & Product Management [ Featured on the company’s newsletter as Product Owner of an Executive Information System (EIS) ]
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Website Developer
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2000 - 2001
Created the Roundtable club’s website at the time Applied the Systems development Life Cycle on all projects e.g. concept, feasibility, specification, design, development, testing, implementation, support. Team collaboration Documentation, User Training & publishing Created the Roundtable club’s website at the time Applied the Systems development Life Cycle on all projects e.g. concept, feasibility, specification, design, development, testing, implementation, support. Team collaboration Documentation, User Training & publishing
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Education
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Speciss College
NCC UK IAD in Computer Studies, Computer Systems Analysis & Project Management -
Speciss College
International Diploma in Computer Studies, Computer Programming -
Churchill High School
A-Le, Cambridge