Rutendo Mukome

Technical Support Quality Assurance at Techairos Consulting
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Contact Information
us****@****om
(386) 825-5501
Location
Cape Town, Western Cape, South Africa, ZA

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Experience

    • South Africa
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Technical Support Quality Assurance
      • Jul 2021 - Present

    • Information Technology Business System Analyst
      • 2020 - 2021

      Initiated and managed (from the ground-up) the development of a pharmaceutical application that facilitates better medication access for patients. Problem/Opportunity finding, Specifications, Proposals Designs, epics, user stories/use cases, Documentation Liaising with all stakeholders, Participation in Sprints Initiated and managed (from the ground-up) the development of a pharmaceutical application that facilitates better medication access for patients. Problem/Opportunity finding, Specifications, Proposals Designs, epics, user stories/use cases, Documentation Liaising with all stakeholders, Participation in Sprints

    • United States
    • International Trade and Development
    • 700 & Above Employee
    • Data Clerk
      • 2018 - 2020

      Data collection, entry, auditing, cleaning, aggregation, consolidating and reporting for M&E (Monitoring & Evaluation) programs such DREAMS & AGYW Data collection, entry, auditing, cleaning, aggregation, consolidating and reporting for M&E (Monitoring & Evaluation) programs such DREAMS & AGYW

    • Zimbabwe
    • Information Services
    • 1 - 100 Employee
    • Data Clerk
      • 2015 - 2018

      Data collection, entry, auditing, cleaning, aggregation, consolidating and reporting for M&E (Monitoring & Evaluation) programs such DREAMS & AGYW Data collection, entry, auditing, cleaning, aggregation, consolidating and reporting for M&E (Monitoring & Evaluation) programs such DREAMS & AGYW

    • Information Communication Technology Support Volunteer
      • 2015 - 2015

      Duties & Responsibilities ✓ Multimedia Support ✓ ICT software, hardware and networking support ✓ Registrations & Speaker Presentations ✓ Asset Registry Duties & Responsibilities ✓ Multimedia Support ✓ ICT software, hardware and networking support ✓ Registrations & Speaker Presentations ✓ Asset Registry

    • Information Technology System Analyst
      • 2010 - 2015

      Opportunity finding, Specifications, Proposals Designs, epics, user stories/use cases, Documentation Opportunity finding, Specifications, Proposals Designs, epics, user stories/use cases, Documentation

    • Zimbabwe
    • Insurance
    • 100 - 200 Employee
    • Information Communication Technology Regional Solutions Provider
      • 2002 - 2010

      Technical Support & Product Management [ Featured on the company’s newsletter as Product Owner of an Executive Information System (EIS) ] Technical Support & Product Management [ Featured on the company’s newsletter as Product Owner of an Executive Information System (EIS) ]

    • Website Developer
      • 2000 - 2001

      Created the Roundtable club’s website at the time Applied the Systems development Life Cycle on all projects e.g. concept, feasibility, specification, design, development, testing, implementation, support. Team collaboration Documentation, User Training & publishing Created the Roundtable club’s website at the time Applied the Systems development Life Cycle on all projects e.g. concept, feasibility, specification, design, development, testing, implementation, support. Team collaboration Documentation, User Training & publishing

Education

  • Speciss College
    NCC UK IAD in Computer Studies, Computer Systems Analysis & Project Management
    1999 - 2000
  • Speciss College
    International Diploma in Computer Studies, Computer Programming
    1998 - 1999
  • Churchill High School
    A-Le, Cambridge
    1993 - 1997

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