Experience

TECHNOAVIA

• United Arab Emirates
• Retail Apparel and Fashion
• 1 - 100 Employee

• Marketing and Ecommerce Specialist - MENA Region

  • Jul 2022 - Present

  ● Technoavia is a Russian MNC with 30 years of presence in the market with safety workwear and ranks among the top 3 companies in Russia ● Responsible for conducting market research and analyzing sales data to identify a target audience and product strategy ● Understand current business presence and create a marketing strategy to expand business in the MENA region ● Analyze reports and monitor key metrics, such as on-site experience, traffic, and a visit to conversion to enhance customer journey using analytical tools including Google Analytics and Adobe Analytics ● Adapt the global eCommerce strategy to the local market requirements and build an eCommerce business with a marketing, operations, and fulfillment strategy ● Develop vendor relations and marketplace presence across UAE and African markets like Amazon, Noon, and Namshi ● Create the social media strategy and presence in the Gulf and Africa Region ● Develop Google AdWords campaigns and generate business reports to optimize strategy based on outputs ● Identify and plan participation in exhibitions and conferences across the MENA Region



Ansell

• United States
• Consumer Goods
• 700 & Above Employee

• Senior Territory Sales Manager - ECommerce - Healthcare GBU - India

  • Jul 2021 - Jun 2022

  ● Established Ansell India medical business and successfully launched in digital space with marketplace and distributors● Was responsible to start a business in B2B and B2C digital space and increase online presence including making the digital strategy to achieve sales target● Started listing with top marketplaces in India (Amazon, Flipkart, Jio Mart, Big Basket) and worked on content creation, platform optimization, supply management, and daily operations● Created a distributors network across India to make operations faster and address delivery issues● Started with ₹ 9 M in annual sales and increased business to ₹ 100 M in 3 years by optimizing the supply chain and the distributor's network● Optimized B2B business strategy and plans to generate and address 200+ leads/day● Created social media strategy to increase business using Facebook, Instagram, and LinkedIn● Started eCommerce division as an individual and expanded with two more team members within 3 years● Managed team of employees, overseeing hiring, training, and professional growth of employees● Responsible for handling business profit and loss (P&L) with increasing sales and growing markups as main KPI● Analyzed website rank, growth, visitor footfall, organic search as well as a reference site through Google Analytics

• Territory Sales Manager - ECommerce - Healthcare GBU - India

  • Sep 2019 - Jul 2021

  1. Responsible to get a brand onboarded with all major E-Commerce sites with the related categories.2. Maintaining a strong relationship with customers and improving brand visibility across all platforms.3. Designing a social media strategy to market products to the right audience and make them engage with the brand.4. Overseeing Design and Developments of Website5. Monitor web analytics and internal data sources6. Data research and Analysis for Growth of E-commerce7. Manage Online Promotion & Amazon Sponsor Ads (Sponsor Products & Sponsor Brands ads) & Banners on Amazon8. Setting and handling sales analytics to modify marketing strategies9. Analyze the website Rank, Growth, Visitor Footfall, Organic Search as well as Reference site, and multiple things through Google Analytics10. Weekly, as well as monthly reports, Manage and Analyze the traction record.11. Creating a distribution network to manage all E-commerce operations with ease across India.12. Handling P&L for E-Commerce



Consumer Marketing India Pvt. Ltd. (CMIPL)

• India
• Food and Beverage Services
• 1 - 100 Employee

• Sr E-commerce Manager

  • Jan 2019 - Aug 2019

  ● Responsible for starting the business with online marketplaces ● Established processes for daily operations and management (Amazon, Flipkart, Snapdeal, Paytm, Shopclues, Pharmeasy, Netmeds, Seniority, 1mg, First Cry, Cloudtail) ● Optimized pricing technique and balancing of first objectives with customer satisfaction ● Handled day-to-day operations including product dispatches, returns, and order processing ● Managed team of employees, overseeing hiring, training, and professional growth of employees ● Created sales reports for higher management and designed marketing activities/offers based on consumer behavioral data ● Coordinated with Digital Marketing, Logistics, and Accounts teams for smooth operations ● Performed market research and analysis to understand competitors' trends to implement a strategy to capitalize on trends ● Optimized listings with A+ content and keywords to improve product rankings ● Explored all marketing options on marketplaces and created a marketing plan for each brand



HNR Retail

• India
• Retail
• 1 - 100 Employee

• Ecommerce Manager

  • Dec 2016 - Dec 2018

  ● Was one of the first employees for HNR Retail and was responsible to start an eCommerce business in the top 5 marketplaces from scratch (Amazon, Flipkart, Snapdeal, Shopclues, Paytm, eBay)● Assisted with establishing processes for daily operations and management to improve workflow efficiencies● Optimized pricing techniques and balanced first objectives to ensure customer satisfaction resulting in repeat business● Initiated market research studies and analyzed findings to identify areas to maximize return on investment (ROI)● Applied sales forecasting techniques and strategic planning to verify sales and profitability of products, lines, and services● Completed quarterly forecasting and monthly financial reviews while adjusting according throughout the year based on market performance and areas of opportunities● Managed daily warehouse operations (Dispatch, Returns, Queries) and developed vendor relations to identify new products to onboard with the company● Developing vendor relations and getting new products on board

• Customer Support - Ecommerce

  • Oct 2015 - Nov 2016

  ● Daily Order Processing and Returns Management● Handle customer queries on chat, upwards of 3-4 customers at a time, as well as manage customer phone calls with orders and product-related queries● Coordinated with the warehouse network to optimize delivery distance and stock replenishments● Partnered with the US team and made sure to run smooth operations on weekends and provide continuous service



Rushabh Marketing

• Advertising Services
• 1 - 100 Employee

• Tele Sales Executive

  • Mar 2014 - Feb 2015

  At Rushabh Marketing I got a chance to be a part of the newly started department for credit cards. Our major role was to call random customers (Cold Calling) and pitch them for bank credit cards and trying to generate a leads. At Rushabh Marketing I got a chance to be a part of the newly started department for credit cards. Our major role was to call random customers (Cold Calling) and pitch them for bank credit cards and trying to generate a leads.



Om Enterprises

• India
• Real Estate
• 1 - 100 Employee

• Telecollection Executive

  • Apr 2012 - Jan 2014

  I started working as a Telesales Executive where my role was to call Postpaid users of Reliance Telecom and Vodafone for pending bills. I started working as a Telesales Executive where my role was to call Postpaid users of Reliance Telecom and Vodafone for pending bills.