Experience

Business Express Marketing

• Iraq
• Marketing Services
• 1 - 100 Employee

• Founder & CEO

  • Jan 2022 - Present

• Founder

  • Feb 2022 - Jul 2022

  Recruitment and development application



Al Ebtida for General Trading & Electrical Industries

• Iraq
• Appliances, Electrical, and Electronics Manufacturing
• 1 - 100 Employee

• Human Resources Manager

  • May 2021 - Jan 2022

   Developing and implementing HR strategies and initiatives aligned with the overall business strategy  Managed the recruitment process  Managed the employee contracts and documentation process  Managed the training and development process  Managed the travel process  Managed the employee affairs (vacations, attendance, policy, labor law)  Initiated the HR department plan  Restructured the organogram  Managed the employee evaluation and appraisals  Managed the payroll and HR System  Report to management and provide decision support through HR metrics  Event Management



ALHANDASYA For Electrical Industries

• Iraq
• Appliances, Electrical, and Electronics Manufacturing
• 1 - 100 Employee

• Human Resources Manager

  • May 2021 - Jan 2022



Talia Communications Limited

• United Kingdom
• Telecommunications
• 1 - 100 Employee

• Technical Sales Engineer

  • Dec 2019 - Jan 2021

  Sales Engineer Sales Engineer



East Magic Media

• Iraq
• Advertising Services
• 1 - 100 Employee

• HR Manager

  • Jan 2019 - Nov 2019

   Developing and implementing HR strategies and initiatives aligned with the overall business strategy  Managed the recruitment process  Managed the employee contracts and documentation process  Managed the training and development process  Managed the travel process  Managed the employee affairs (vacations, attendance, policy, labor law)  Initiated the HR department plan  Restructured the organogram  Managed the employee evaluation and appraisals  Managed the payroll and HR System  Report to management and provide decision support through HR metrics



Zain Group

• Kuwait
• Telecommunications
• 700 & Above Employee

• Business Management Specialist

  • Jun 2012 - Dec 2018

   Managed Zain projects from the service strategy, service design, service operation, service delivery.  Managing the KPI report and the system Monitoring reports  Managing the operation and vendor team and working in parallel to implement the services  Managing the commercial team to check the customer requirement and managing the commercial offer  Managing the customer care team and collect the customer complaints and build the solutions  Managing the Mobile Money (Zain cash) project, CBS system, HRM system, CRM System  Handled month-end closing of the billing group information  Implemented quality assurance for all processes  Identified field operators’ problems and improved customer services  Assisted with initiating new billing systems  Accomplished strategic plans and priority settings for the billing department  Supervised billing streamlines and collection processes