Rustam Samsul

Group Leader SHARED SERVICES (Operations &Technical Business Development) CMCS at SIRIM QAS International
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Contact Information
us****@****om
(386) 825-5501
Location
Shah Alam, Selangor, Malaysia, MY
Languages
  • English Full professional proficiency
  • Malay Native or bilingual proficiency

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Credentials

  • Certified Customer Experience Practitioner (CXP-Asia)
    Atmalink CT Sdn Bhd
    Dec, 2021
    - Nov, 2024

Experience

    • Malaysia
    • International Trade and Development
    • 200 - 300 Employee
    • Group Leader SHARED SERVICES (Operations &Technical Business Development) CMCS
      • 2021 - Present

    • Senior Executive Communication and Multimedia Products Certification
      • Apr 2016 - Present

      1. Entertain inquiries related to certification and provide technical input to clients, importer, trader and other government agencies.2. Establish and maintain networking with certification bodies, clients, consumers, as well as relevant Government departments in complying rules and regulation Malaysia. 3. Assist in providing an import permit for communication products that subjected with the regulation of MCMC (Malaysian Communication and Multimedia Commission) and Custom Malaysia Department.4. Perform technical review of the communication products including follow up activities, which are either initially formulated/planned by the SIRIM that had been appointed as Regulatory Bodies in Malaysia. 5. Assist an application regarding of Type Approval/Special Approval and Import Permit Categories which is required procedure that need to be follow by company, traders/importer or network operator as purpose of company use or local sales within Malaysia market. 6. To assist client by provide an information regardless application of SIRIM label (Self Labeling Programme) for communication products. 7. Monitor the certification, importation and labelling application.8. To conduct and process the application for an import permit9. To solve any necessary technical problem that related with the application permit, importation, manual permit, rejected by system and others. Show less

    • Executive Product Certification and Inspection Department
      • Oct 2015 - Apr 2016

      1. Produce an Analysis of Monthly Report for financial Performance Industrial, Consumer Certification and Engineering Inspection Section (Income vs Performance).2. Monitor section clerk duties based on ISS (Internal Service Standard) 3. Provide monthly report to SPAN, CIDB and MITI regarding the status of company certified under SIRIM.4. Act as asset officer for ICCIS. To update asset database and ensure all assets are safe and in good condition.5.Monitoring payment of renewal license certification Show less

Education

  • Universiti Teknologi MARA
    Bachelor of Science Records Management, Management Information Systems, General
    2013 - 2015
  • Universiti Teknologi MARA
    Management Information Systems, General
    2008 - 2012

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