Specialist Insurance Advisor

• Jul 2017 - Present

As a specialist insurance consultant I provide building and contents insurance for 'standard' aswell as 'non-standard' policies, where there may be situations that require tailored cover due to a higher risk, e.g. Thatched roof, High Net Worth, Commercial use. I deal with clients directly and also with their financial advisers to find a solution that suits the needs of the client and meets the requirements of the mortgage lender, ensuring the property purchase goes as smooth as possible. As a specialist insurance consultant I provide building and contents insurance for 'standard' aswell as 'non-standard' policies, where there may be situations that require tailored cover due to a higher risk, e.g. Thatched roof, High Net Worth, Commercial use. I deal with clients directly and also with their financial advisers to find a solution that suits the needs of the client and meets the requirements of the mortgage lender, ensuring the property purchase goes as smooth as possible.

Cloud and Connectivity Consultant

• Aug 2016 - Jun 2017

At swcomms I delivered advised sales on the most up-to-date technologies for business communication and connectivity infrastructure whether it was premises based telephony, hosted telephony or mobile communications. An in-depth knowledge meant I could tailor packages to match connection type with business demands to find the best solution for their needs. Helping to improve the way businesses connect to the internet whether it's ADSL, FTTC, EFM or leased lines to ensure fast, reliable and resilient connection to fit the budget. I would help to make sense of it all and make sure my customers receive more bandwidth, functionality and resilience. Show less

Senior Sales Consultant

• Jul 2015 - May 2016

Account management with existing Telstra customers to offer and cross sell products that would suit the customers needs and the way the use the service.Providing general billing and account review services to existing or new Telstra customer and look at options to better improve the service that they already have.

Customer Experience & Sales Coach

• Apr 2015 - Jul 2015

Providing education, coaching and support to 3 sales teams, comprising 45+ sales representatives, ensuring the attainment of monthly targets and the continuous improvement of sales performance. Design and deliver impactful training in the application of sales techniques. Monitor workloads across the team and allocate tasks accordingly. Evaluate sales performance and provide comprehensive reporting to management in written and verbal formats. Work closely with management to identify training needs and deliver individual support to sales reps as required Show less

Customer Experience & Sales Manager 2nd in command

• Nov 2014 - Apr 2015

Act as 2IC for the manager in supporting and training other members of the team. Provide accurate and comprehensive reporting to management in regard to sales performance. Identify and act on opportunities for continuous improvement

Sales Consultant

• Mar 2012 - Apr 2015