Field Service Technician

• Jan 2018 - Present

Customer Engineer II

• Jul 2017 - Dec 2017

City Carrier Assistant

• Dec 2015 - Jan 2016

Processed letters and packages for delivery on assigned route and delivered to business and residential customers. Processed letters and packages for delivery on assigned route and delivered to business and residential customers.

Sales Associate

• Oct 2015 - Dec 2015

Opened Sporting Goods department including setting up register cash drawer for the day. Rang sales, assisted guests with purchases to make additional department sales, stocked merchandise, processed firearm and sport license applications through Georgia system, and completed background checks and firearm sales. Opened Sporting Goods department including setting up register cash drawer for the day. Rang sales, assisted guests with purchases to make additional department sales, stocked merchandise, processed firearm and sport license applications through Georgia system, and completed background checks and firearm sales.

Customer Engineer II

• Oct 2013 - Apr 2015

Customer Engineer II/ ATM Technician

• Oct 2010 - Aug 2013

Performed diagnostics and repairs on ATMs, which include hardware and device replacement, loading and updating PC software on NCR, Hyosung, Wincor, Diebold, Triton, and Tranax ATMs. Familiar with Aptra Edge, Aptra Advance and OS/2 operating systems. Experienced with Cencon MAS locks, and with the installation of drop cash safes for Dunbar Armored Services. Performed diagnostics and repairs on ATMs, which include hardware and device replacement, loading and updating PC software on NCR, Hyosung, Wincor, Diebold, Triton, and Tranax ATMs. Familiar with Aptra Edge, Aptra Advance and OS/2 operating systems. Experienced with Cencon MAS locks, and with the installation of drop cash safes for Dunbar Armored Services.

1st Line ATM Technician/ Armed Courier

• Nov 1997 - Oct 2010

Performed entry-level repairs, diagnostics, and cash replenishments on customer ATMs and Cencon MAS lock installations. Worked independently, drove armored vehicle, carried a firearm, and was responsible on a daily basis for transporting large amounts of cash. Obtained Wisconsin firearm certification and licensure and forklift certification. Performed entry-level repairs, diagnostics, and cash replenishments on customer ATMs and Cencon MAS lock installations. Worked independently, drove armored vehicle, carried a firearm, and was responsible on a daily basis for transporting large amounts of cash. Obtained Wisconsin firearm certification and licensure and forklift certification.

Shift Supervisor

• Feb 1993 - Sep 1997

Responsible for personal cash drawer, counting and balancing drawers for employees, managing employees during shift and delegating responsibilities to staff members. Worked independently for a year on 3rd shift in charge of store operations and security. Responsible for personal cash drawer, counting and balancing drawers for employees, managing employees during shift and delegating responsibilities to staff members. Worked independently for a year on 3rd shift in charge of store operations and security.