Experience

North Warwickshire Borough Council

• United Kingdom
• Government Administration
• 1 - 100 Employee

• Leisure Facilities Manager

  • Jan 2019 - Present

  Atherstone, Warwickshire, United Kingdom Responsible for the all aspects of North Warwickshire’s portfolio of leisure facilities, I ensure the business development team effectively operate and develop new services in order to improve financial performance, increase participation and enhance service quality across our facilities. Having updated the Service Improvement Plan in April, projects and service reviews are being delivered ongoing to achieve our identified objectives.



Derby City Council

• United Kingdom
• Government Administration
• 700 & Above Employee

• Center Manager

  • Nov 2015 - Jan 2019

  Responsible for all aspects of operation, business development and financial performance of Springwood Leisure Centre and Moorways Stadium, I led my Centre teams in the successful delivery of business plans to enhance service provision, improve service quality and monitor and react to Centre performance ongoing. Contributing to wider service developments and plans, I was also able to network well with internal and external partners to achieve positive social and business objectives.



North Warwickshire Borough Council

• Assistant Centre Manager

  • Feb 2011 - Nov 2015

  Coleshill Leisure Centre, United Kingdom Responsible for the management, leadership and motivation of the Duty Officers and their teams, I ensured smooth operation of the leisure facility at all times. Managing all cost centres, I led my team to develop, market, promote and monitor services ongoing. Successfully leading the Centre team to plan and deliver the new service offering of a new build Centre project in 2014, I was also responsible for overseeing the health and fitness and exercise referral service across our four… Show more Responsible for the management, leadership and motivation of the Duty Officers and their teams, I ensured smooth operation of the leisure facility at all times. Managing all cost centres, I led my team to develop, market, promote and monitor services ongoing. Successfully leading the Centre team to plan and deliver the new service offering of a new build Centre project in 2014, I was also responsible for overseeing the health and fitness and exercise referral service across our four leisure facilities. Show less



Coleshill Leisure Centre

• Gym / duty Manager

  • May 2010 - Feb 2011

  Responsible for the day to day operation of the facility I also led my gym and group exercise teams to deliver excellent health and fitness services to our members. Engaging my teams to create service blueprints, I ensured our clients received a supportive, engaging and motivational member journey with consistent service. Group exercise performance was monitored ongoing with various promotional events delivered to optimise promotion and attendance.



SnowDome Ltd.

• United Kingdom
• Travel Arrangements
• 1 - 100 Employee

• Fitness Team Leader & Personal Trainer

  • Dec 2009 - May 2010

  Tamworth, United Kingdom Fitness Team Leader: :• Leading day to day operations, tracking and targeting results • Ensuring quality of inductions, programmes and fitness team programme reviews • Maintaining department standards of maintenance, safety and hygiene. • Designing, fully supporting, promoting and leading all SnowDome gym programmes, events and challenges and completing reports as requested • Setting, monitoring and coaching team to required standards • Developing and running studio classes… Show more Fitness Team Leader: :• Leading day to day operations, tracking and targeting results • Ensuring quality of inductions, programmes and fitness team programme reviews • Maintaining department standards of maintenance, safety and hygiene. • Designing, fully supporting, promoting and leading all SnowDome gym programmes, events and challenges and completing reports as requested • Setting, monitoring and coaching team to required standards • Developing and running studio classes ensuring maximum usage of facilities. • Reviewing departmental performance, financial targets and undertaking instructor appraisals • Organising and managing Personal Training programme delivery • Recruiting, training and motivating team members. Key Achievements: • Designed, set-up and managed quarterly open weekends and events. • Planned and advised on gym extension, lead installation and re-launched facility • Instigated monitoring of instructors to improve retention and customer service provision through regular goal setting and staff training • Set up all gym and personal training procedures, tracking, monitoring and updating • Monitored, reviewed and updated class timetables, including managing staff • Achieved ‘Employee of the Year’ award. Personal Trainer: • Working closely with clients to understand, agree and set goals, developing varied personalised workouts and exercise programmes to support goal setting • Providing information and advice on stress management and nutrition • Measuring and assessing health and fitness at regular intervals. Monitoring progress and providing feedback and adapting programmes as necessary • Maintaining client paperwork and updating records • Providing support and reducing barriers to lifestyle changes. Key Achievements: • Successful results with clients across a broad range of goals and fitness levels. Show less



Garlands Leisure Ltd

• Events Manager

  • 2005 - 2007

• Events Manager

  • 2005 - 2007