Experience

Burlington Housing Authority

• United States
• Non-profit Organizations
• 1 - 100 Employee

• Education Coordinator

  • Feb 2017 - Present

• Training for Manhood Instructor

  • Dec 2015 - Feb 2017



Willis Re

• United Kingdom
• Insurance
• 300 - 400 Employee

• Technical Specialist

  • Apr 2013 - May 2015

  Responsible for full servicing of accounts for designated clients to include the management of premium reporting and claims handling from receipt to payment. Served as Client Advocate for several accounts ranging from Marine Specialty to Property & Casualty lines of business. •Worked proactively with Clients to implement new service plans according to need resulting in the receipt of the Willis Medallion for providing superior servicing•Introduced clients to new online repository system reducing the redundancy of work storage•Trained employees to effectively utilize site resulting in overall increase in timely settlements of claims •Provided technical accounting and claims analysis for 20+ clients resulting in successful servicing of accounts•Proactively monitored overdue accounts by ensuring all outstanding accounts were resolved within the time constraints provided within the Clients insurance contract •Created and maintained claims query log for each client allowing real time access to any outstanding issues•Served as informational resource to Clients, Brokers, Markets and Management by enhancing spreadsheets as needed to comprehend, manage and/or process accounts •Communicated with Reinsurers to ensure Clients year-end collateral requirements were sufficiently funded•Effectively served as liaison between Clients and Reinsurers during office visits Show less

• Senior Account Analyst

  • Sep 2006 - Apr 2013

  Provided technical accounting, claims analysis and processing for assigned clients• Worked proactively with clients to provide quality service to assigned clients• Created, updated and maintained spreadsheets as needed to comprehend, manage and/or process accounts • Processed claims and accounts• Monitor settlements and collection status of outstanding balances. • Utilized Excel to create spreadsheets to track collection progress and effectiveness• Recognized and escalated collection efforts to management’s attention as needed• Maintained status of all year-end funding requirements Show less



CIGNA INC.,

• Hartford CT

• Securities Operations Specialist

  • 2001 - 2006

  Ensured timely settlement of Fixed Income, Equity and Private Settlement trades • Managed trade settlements for 150+ accounts at over 18 custodian banks. • Reconciled daily processing between the Trade Entry, Investment Accounting, and Data Repository Systems, then researched and adjusted discrepancies. Ensured timely settlement of Fixed Income, Equity and Private Settlement trades • Managed trade settlements for 150+ accounts at over 18 custodian banks. • Reconciled daily processing between the Trade Entry, Investment Accounting, and Data Repository Systems, then researched and adjusted discrepancies.



CIGNA INC.

• Hartford CT

• Corporate Actions Analyst

  • 1999 - 2001

  Processed various types of Corporate Actions (Spin-offs, Mergers, Exchanges, and Acquisitions) • Researched and collected documentation on upcoming Corporate Actions. • Analyzed and input details of pending Corporate Actions into Invest/1 accounting system. Processed various types of Corporate Actions (Spin-offs, Mergers, Exchanges, and Acquisitions) • Researched and collected documentation on upcoming Corporate Actions. • Analyzed and input details of pending Corporate Actions into Invest/1 accounting system.