Russell Perrault
Barista at Good Earth Coffeehouse- Claim this Profile
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English Native or bilingual proficiency
Topline Score
Bio
Credentials
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National Food Safety
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Super Host
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WHIMIS
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Experience
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Good Earth Coffeehouse
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Canada
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Food and Beverage Services
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1 - 100 Employee
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Barista
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Apr 2023 - Present
• Make sandwiches, salads and baked goods for three locations in Calgary. • Create drinks and serve food to the customers of City Hall Calgary. • Cash handling, open and closing, and cleaning of location to maintain food safe standards. • Make sandwiches, salads and baked goods for three locations in Calgary. • Create drinks and serve food to the customers of City Hall Calgary. • Cash handling, open and closing, and cleaning of location to maintain food safe standards.
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Fraserway RV
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Canada
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Leisure, Travel & Tourism
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100 - 200 Employee
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Customer Service Supervisor
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Jun 2021 - Mar 2023
• Provided accurate information and explanation on RVs to an average of 130 numbers of travelers weekly, ensuring high customer satisfaction by explaining contract details and RV operation • Collaborated with all departments for fast processing of returns and repairs, detailing of the tent, and restocking units for next customers • Hired, trained, and supervised front-end staff for best customer satisfaction results • Provided accurate information and explanation on RVs to an average of 130 numbers of travelers weekly, ensuring high customer satisfaction by explaining contract details and RV operation • Collaborated with all departments for fast processing of returns and repairs, detailing of the tent, and restocking units for next customers • Hired, trained, and supervised front-end staff for best customer satisfaction results
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Real Canadian Wholesale Club
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Wholesale
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1 - 100 Employee
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Store Manager
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Feb 2018 - Oct 2019
• Worked as a Meat Supervisor in Nelson, BC then promoted to Store Manager in Burns Lake, BC• Improved store status in increasing sales 5% and customer satisfaction scores 20% by implementing process improvements and identifying performance gaps for corrective action• Oversaw inventory management through cycle counts, audits, and shrinkage control• Helped transition the store to a new operating system to better deal with inventory and ordering
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Meat Department Supervisor
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Sep 2015 - Feb 2018
• Ordering for the meat, deli, and frozen meats to maintain stock during varying seasons and demand• Maintaining date integrity on all perishable products within the department• Leading and training the team on the company best practices as well as food safe standards.• Continuous learning on all store operations to help the team to success
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Target
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United States
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Retail
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700 & Above Employee
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Guest Services Team Leader
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2013 - Feb 2015
• Opened the Vernon location of Target by hiring over 120 staff members, setting up plan-o-grams, and merchandising the store. • Helped store reach the top 10 in customer satisfaction in Canada. • Trained in multiple areas of the store from the back-room operations to Starbucks Barista. • Opened the Vernon location of Target by hiring over 120 staff members, setting up plan-o-grams, and merchandising the store. • Helped store reach the top 10 in customer satisfaction in Canada. • Trained in multiple areas of the store from the back-room operations to Starbucks Barista.
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Mark's
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Canada
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Retail
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700 & Above Employee
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Store Manager
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Mar 2011 - Jan 2013
• Started as Assistant Manager in the Nelson, BC location and quickly promoted to Store Manger withing 9 months of starting.• Opened store in Oliver, hired and trained staff on sales and merchandising standards.• After one year of operation, reached top 5% of customer satisfaction in Western Canada
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Assistant Store Manager
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Jun 2010 - Feb 2011
Day to day merchandising, building and maintaining displays, adjust plans for better sales for the store. Acting Store Operator, training, scheduling, promoting team culture.
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Shoppers Drug Mart
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Canada
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Retail
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700 & Above Employee
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Front End Supervisor
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May 2009 - Jun 2010
• Promoted to supervisor after three months working on cash desk • Trained new employees on cash policy and procedures • Responsible for isle end displays and merchandising standards • Promoted to supervisor after three months working on cash desk • Trained new employees on cash policy and procedures • Responsible for isle end displays and merchandising standards
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Education
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2022 - 2024
Alberta College of Message Therapy
Diploma of Education, Message Therapy -
2020 - 2021
Academy of Learning College
Business Administration and Management, General -
1998 - 1999
Selkirk College
First year certificate, Food Preparation/Professional Cooking/Kitchen Assistant
Community
