Russell Peiris
Software Engineer Intern at Beta Launch- Claim this Profile
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Topline Score
Bio
Credentials
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AI/ML Engineer - Stage 1
SLIITJan, 2023- Sep, 2024 -
Postman API Fundamentals Student Expert
PostmanJan, 2023- Sep, 2024 -
React + Redux
SololearnJan, 2023- Sep, 2024 -
SQL
SololearnJan, 2023- Sep, 2024 -
Java (Basic)
HackerRankDec, 2022- Sep, 2024 -
HTML
SololearnNov, 2017- Sep, 2024
Experience
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Beta Launch
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Australia
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IT Services and IT Consulting
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1 - 100 Employee
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Software Engineer Intern
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Apr 2023 - Present
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SLIIT
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Sri Lanka
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Higher Education
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700 & Above Employee
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Call Center Agent
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May 2022 - Oct 2022
Recruited by the Assistant Manager of Student Enrollment and Support Services, to be a part of the Student Enrollment Division which also represents the Call Center. - Effectively dealt with job stress, angry and upset callers. - Captured caller details into the database. - Converted several number of individuals to permanent customers. - Helped several customers in need of technical support. - Route calls to relevant departments based on the caller's requirments. Recruited by the Assistant Manager of Student Enrollment and Support Services, to be a part of the Student Enrollment Division which also represents the Call Center. - Effectively dealt with job stress, angry and upset callers. - Captured caller details into the database. - Converted several number of individuals to permanent customers. - Helped several customers in need of technical support. - Route calls to relevant departments based on the caller's requirments.
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Education
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2021 - 2025
SLIIT
Bachelor of Science - BSc, Information Technology -
2017 - 2020
Maris Stella College Negombo
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2004 - 2017
St Nicholas International College
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