Experience

HomeFirst

• United States
• Non-profit Organizations
• 100 - 200 Employee

• Shift Supervisor

  • Nov 2019 - Present

  As a Shift Supervisor, I have many hats to wear while doing my duties. I manage a staff of both internal and external personal resources. I oversee the intake process assigning resources to perform intake and enter into internal database. Perform Quality Assurance for information gathered, entered, and stored/shredded. Work with clients to assist in job searches, assisted housing, SSI claims, ID vouchers, and other areas of assistance to help one improve their situations. I am called on to make decisions regarding matter’s that come up at the shelter, keeping all clients and staff’s safety in mind when doing so. Manage outside vendor’s for Deliveries, Maintenance, Janitorial, City Inspectors. Ensure that the shelter is meeting all the criteria for city and county safety protocol. Train Resident Advocates to ensure clients needs are being heard and addressed and to ensure that staff has all necessary certificates or authorization to handle secured information. Send daily reports of Shelter status briefings to designated recipients for future planning and awareness of activities happening while at the Shelter. Maintain daily attendance and track tardiness Show less



Three Guys Pies, Inc

• Fremont, CA

• Owner/Officer

  • Oct 2018 - Aug 2019

  Owner Operator of Three Guys Pies restaurant located at 46260 Warm Springs Blvd., Fremont CA. Performed procurement of goods and services for the restaurant to include requesting information for delivery regarding cost, delivery times, quality of goods and services. I compared invoices to billing from each vendor to ensure accuracy in cost. Negotiated with vendors for best pricing available, requested RFP’s and compared each vendor’s responses against one another to ensure the business was receiving the best possible value regarding rate of return. I sold the “Three Guys Pies” store front but still own and operate Three Guys Pies, Inc. Show less



Salesforce

• United States
• Software Development
• 700 & Above Employee

• Commodities Analyst

  • Mar 2018 - Sep 2018

  On board new vendors, ensuring non-disclosure is in force. Work with Engineers to identify circuits that are needed for corporate offices and remote offices. Issue RFQ’s to global vendors for quotes on voice and data circuits ranging from 50M up to 100G circuits. Present quotes to Engineers and discuss options to determine whom to award the circuit orders. Update database to capture all pertinent information, such as due date, circuit id, Dmark location, handoff type. Organized conference calls with vendors and future vendors to discuss current and future projects. Work with vendors to identify and discover new ways of quoting and ordering to ensure best practices. Identify any barriers in the quoting and ordering process in order to create better procedures that will save time and allow faster delivery. Once a vendor’s bid has been decided on, I have to ensure the Service Order is correct per bid, and then ensure that both parties sign via Docusign to kick off the order. Track the order through delivery of circuit and test and turn up the circuit. Show less



Aryaka Networks

• San Meteo, CA

• Procurement Specialist

  • Jun 2017 - Jan 2018

  Here at Aryaka, I have many responsibilities in the Procurement team. Interface directly with sales persons to ensure customer requirements are fulfilled and telecom circuits are ordered to their specifications. Receive internal order from sales and go to many different ISP providers to obtain quotes for needed circuit bandwidth. We quote many types from DIA to Broadband asymmetrical, SDSL, cable circuits. Work directly with outside providers sales management teams to obtain quotes along with accessing some vendor portals to gain quotes and place orders. Update the internal Sales Force database with quotes obtained and choose the best quote for the customer based off of price, term, and function ability. Once the customers approval has been gained, I then place the order externally with awarded ISP, or request a SOF (service order form), check legal verbiage of SOF and if everything lines up with Aryaka’s guidelines, upload to Echo Sign for signature from VP of Operations. Then I coordinate the order through completion, assisting with provisioning issues that may arise. Update many database’s, assign PO#’s to SOF’s to ensure billing is captured and easily identified for payment of the invoices. Database scrub to correct the integrity of the database is a daily responsibility. Interface internally with cross functioning departments to assist in the assurance of process being followed. Show less



Yahoo

• SunnyVale, CA

• Procurement Specialist

  • Jul 2016 - Sep 2016

  At Yahoo, I was responsible for contacting and establishing communication with Peering vendor’s to gain access and interconnect to their network, creating the peer exchange. Inquired as to the cost of the peer ports and negotiate for best cost. Took Service Order Form from Peer vendor and checked the language to ensure that it was within our terms. Sent SOF to Yahoo Legal for review and approval. Used PeeringDB, to obtain Peers at the Exchange Points. Worked special projects, responsible for obtaining KMZ files and delivered them to Network Architectures for final fiber route approval. I provisioned 100M circuits and was responsible for overseeing circuit delivery from circuit vendor and then ordering cross connects for the circuits, so extended xconnects. Advised Network Engineer to test light levels and for any signal loss. If there were any issues with testing, I worked with vendors to clear issues, then advise Network Engineer to retest circuit. Once new circuits were installed, I would work the disconnect orders for the old circuits. Maintained circuit inventory tracking on many spreadsheets to show new information. Attended meetings to provide status to the team as to where particular circuits/cross connects and the expected due date ensuring meeting target dates. Show less



HP

• United States
• IT Services and IT Consulting
• 700 & Above Employee

• Project Manager/Traffic Engineer

  • Jun 2012 - Aug 2015

  Worked on HP’s customer’s network both LAN/WAN, world wide. Worked from home as Traffic Engineer, studied traffic reports and analyzed in order to make recommendations as to how to reduce trunks for cost saving, or increase capacity to provide relief of blocking calls. Issued several different types of network tickets from, busying out trunks, to requesting PBX information on routes, or how trunk groups are setup at sites. Worked with both LAN/WAN networks. Manage world-wide sites for our client, worked with several local vendors worldwide for repair, to capacity additions or removals. Responsible for engaging PBX vendors and local carriers together on conference calls for head to head testing, and sometimes will include 3rd party PBX vendor Engineers. Worked many other types of LAN/WAN network issues based off of current internal projects within HP. Also worked on site reduction project, infrastructure project for new sites or transitioned site. Another project I worked was finding stranded circuits that were no longer needed, and had them removed off of the network. I project managed this work through completion, and update management on a cross structure environment. I was responsible for Data Centers, Plants, General Offices, and retail locations of clients of HP. Show less



ARRIS, Client: Google

• Mt. View, CA

• Vendor Delivery Manger

  • Feb 2010 - Dec 2011

  Team lead as a Vendor Deliver Manager, Developed and documented a new decommissioning process on a global scale for the entire company to follow. Interviewed members of all groups that were involved in the process of working the decommission request, so that I could analyze existing work to perform root cause analysis of failure points that would hinder the work from progressing. Decommissioning process was for various types of data circuits, from 10G leased waves, dark fiber, peering, site’s, space’s, cross connects, to power and more. While developing and documenting the process, I also created, assigned and tracked all associated tickets that were required, through completion. The position required multi task skills, responsible for four different databases being updated and to advise system administrators of known issues for UAT testing. Multiple tickets, created to flow to multiple groups and individuals to perform the work. Once all tickets had been completed, responsible for updating and closing all tickets, and perform Q&A for each order. Supported all regions to include international. During my time at this position, I tracked over $15 million dollars, as cost savings due to the amount of time the process saved. Prior to the process the average decommissioning ticket was taking from 60% to 80% longer than required. Responsible for additional projects related to our vendor’s. I had an associate that I was the lead for and I had to balance my time and schedule appropriately my time spent on each project. This position required high communication skills, oral and written as much of the work is done via email or verbal conversations. Requires Microsoft office experience, to include Excel, Word, Powerpoint, and Visio. I have sharpened my skills in the leadership category, as I am the team lead for the Vendor Delivery Manager group for data circuits. Hold weekly one on one meetings, take action items and follow up with status to upper management. Show less



Aditi Technologies

• India
• Software Development
• 300 - 400 Employee

• Provisioning Project Manager (T-mobile)

  • Feb 2008 - Dec 2008

  Provisioning project manager for several markets in Southern California. Responsible for created and hosting weekly conference calls with outsourced vendors and internal customers. Provided status on the establishment of T3, T1 and trunks circuits to upper management and notified them of any issues that may need to be addressed. Took action items and meeting minutes to distribute to internal and external customers for follow up work. Scope of work was to remove 56 switches and redirect the traffic to 14 new switches that were installed. I was responsible for 9 markets in Southern California, each market consisted of over 150 orders each, to include IMT, IPP, IPM, E911, TTY, PSTN, MSRN, UMTS services. I was responsible for project managing work flow, to include the updating of internal facility and equipment databases. Show less