Restart Advisor

• Mar 2022 - Present

Prison Officer

• Nov 2017 - Nov 2019

I wanted to do this before I became too old. Working on the landings as a personal officer, ACCT assessor and trainer and SASH trainer. I also trained others in Respiratory Protective Equipment use. A departure for me but rewarding and challenging. I wanted to do this before I became too old. Working on the landings as a personal officer, ACCT assessor and trainer and SASH trainer. I also trained others in Respiratory Protective Equipment use. A departure for me but rewarding and challenging.

Office Manager (Maternity Contract)

• Feb 2016 - Sep 2016

Key responsibilities: Support Chambers (specifically the Chambers Director - and where stated the Senior Clerk) in the provision of the following services: • Premises and Facilities Management • HR • Supplier contracts • Quality Assurance scheme • Chambers’ meeting cycle • Website (overseeing the Marketing Assistant) • Complaints administration • Directories, Newsletter and Internal Communication (overseeing the Marketing Assistant) • Support for Pupillage… Show more Key responsibilities: Support Chambers (specifically the Chambers Director - and where stated the Senior Clerk) in the provision of the following services: • Premises and Facilities Management • HR • Supplier contracts • Quality Assurance scheme • Chambers’ meeting cycle • Website (overseeing the Marketing Assistant) • Complaints administration • Directories, Newsletter and Internal Communication (overseeing the Marketing Assistant) • Support for Pupillage Committee • Diarise and book Chambers’ social/marketing events • Finance transactions and bank account monitoring (DPA) • Library support • Equality and Diversity monitoring Specific tasks: • Premises Management • Supplier Contracts • Quality Assurance Scheme • Chambers’ meeting cycle • Marketing, Complaints & Website • Support for Pupillage Committee • Chambers’ social/marketing events • Finance • Library • HR Records, Equality and Diversity monitoring Show less Key responsibilities: Support Chambers (specifically the Chambers Director - and where stated the Senior Clerk) in the provision of the following services: • Premises and Facilities Management • HR • Supplier contracts • Quality Assurance scheme • Chambers’ meeting cycle • Website (overseeing the Marketing Assistant) • Complaints administration • Directories, Newsletter and Internal Communication (overseeing the Marketing Assistant) • Support for Pupillage… Show more Key responsibilities: Support Chambers (specifically the Chambers Director - and where stated the Senior Clerk) in the provision of the following services: • Premises and Facilities Management • HR • Supplier contracts • Quality Assurance scheme • Chambers’ meeting cycle • Website (overseeing the Marketing Assistant) • Complaints administration • Directories, Newsletter and Internal Communication (overseeing the Marketing Assistant) • Support for Pupillage Committee • Diarise and book Chambers’ social/marketing events • Finance transactions and bank account monitoring (DPA) • Library support • Equality and Diversity monitoring Specific tasks: • Premises Management • Supplier Contracts • Quality Assurance Scheme • Chambers’ meeting cycle • Marketing, Complaints & Website • Support for Pupillage Committee • Chambers’ social/marketing events • Finance • Library • HR Records, Equality and Diversity monitoring Show less

Practice Director

• Jul 2014 - Jan 2015

• Practice Development & Management- this entailed ensuring practitioners met the requirements of the practicing certificates and training courses • It & Communications, Websites- upgrading the telephone systems, broadband • Business Development-bringing in new business through contacts • Client Care and Reception • Recruitment- was responsible for the recruitment of the office e.g. reception staff and associates, including advertising vacancies on the company website, liaising… Show more • Practice Development & Management- this entailed ensuring practitioners met the requirements of the practicing certificates and training courses • It & Communications, Websites- upgrading the telephone systems, broadband • Business Development-bringing in new business through contacts • Client Care and Reception • Recruitment- was responsible for the recruitment of the office e.g. reception staff and associates, including advertising vacancies on the company website, liaising with agencies, conducting 1st stage interviews, managing the selection process and booking 2nd stage interviews with hiring managers, I was also engaged in the annual appraisal of staff • Training- fire safety and first aid and H&S training for staff along with LEXCEL training • Regulatory Compliance, SRA, ICO - Data and risk management and SRA reporting (Riliance) • Administration- ensured that all insurance was in place and negotiated insurance contracts with suppliers • Facilities- I refurbished the office space and decorated the reception area • Security-arranging installation of burglar alarm and door entry systems along with IT security procedures and software • Social Responsibility- CQS application and other kite marks including Two Ticks, Legal Sector Alliance, etc. • Environmental Sustainability • Marketing- including designing two new websites and writing advertising copy arranging for advertising space in publications etc. and branded products, pens, mints, bespoke mirror with company logo • Refurbishment, JCT Contracts, Corporate décor and Branding Show less • Practice Development & Management- this entailed ensuring practitioners met the requirements of the practicing certificates and training courses • It & Communications, Websites- upgrading the telephone systems, broadband • Business Development-bringing in new business through contacts • Client Care and Reception • Recruitment- was responsible for the recruitment of the office e.g. reception staff and associates, including advertising vacancies on the company website, liaising… Show more • Practice Development & Management- this entailed ensuring practitioners met the requirements of the practicing certificates and training courses • It & Communications, Websites- upgrading the telephone systems, broadband • Business Development-bringing in new business through contacts • Client Care and Reception • Recruitment- was responsible for the recruitment of the office e.g. reception staff and associates, including advertising vacancies on the company website, liaising with agencies, conducting 1st stage interviews, managing the selection process and booking 2nd stage interviews with hiring managers, I was also engaged in the annual appraisal of staff • Training- fire safety and first aid and H&S training for staff along with LEXCEL training • Regulatory Compliance, SRA, ICO - Data and risk management and SRA reporting (Riliance) • Administration- ensured that all insurance was in place and negotiated insurance contracts with suppliers • Facilities- I refurbished the office space and decorated the reception area • Security-arranging installation of burglar alarm and door entry systems along with IT security procedures and software • Social Responsibility- CQS application and other kite marks including Two Ticks, Legal Sector Alliance, etc. • Environmental Sustainability • Marketing- including designing two new websites and writing advertising copy arranging for advertising space in publications etc. and branded products, pens, mints, bespoke mirror with company logo • Refurbishment, JCT Contracts, Corporate décor and Branding Show less

Group Office Manager

• Dec 2013 - Apr 2014

• Management of Reception and Meeting rooms- managing 12 PA’s, and 3 fulltime receptionists along with an onsite IT support engineer and onsite cleaning staff including annual appraisal of staff • Event planning and management, Security, CCTV-(18 meeting and conference rooms) e.g. seminars, training events etc. and including meet and greet of dignitaries e.g. International Development Secretary Justine Greening MP, the President of Ethiopia etc. • Facilities o Internal refurbishment… Show more • Management of Reception and Meeting rooms- managing 12 PA’s, and 3 fulltime receptionists along with an onsite IT support engineer and onsite cleaning staff including annual appraisal of staff • Event planning and management, Security, CCTV-(18 meeting and conference rooms) e.g. seminars, training events etc. and including meet and greet of dignitaries e.g. International Development Secretary Justine Greening MP, the President of Ethiopia etc. • Facilities o Internal refurbishment, decorating, maintenance and moves o Health & Safety • IT and Network o Servers, Hardware & Software, Satellite and Video Communications- all communications including video conferencing systems e.g. problem solving issues upgrading systems etc., introduction of satellite telephones for consultants travelling to remote areas, management of onsite IT support engineer • Lease Management o Compliance, Maintenance, Negotiations, Building works • Budget £4.5Mil plus £4Mil annual international travel spend • Environmental and Social Responsibility- successful application for Two Ticks, Living Wage Foundation, Social Mobility Foundation and other kite marks Show less • Management of Reception and Meeting rooms- managing 12 PA’s, and 3 fulltime receptionists along with an onsite IT support engineer and onsite cleaning staff including annual appraisal of staff • Event planning and management, Security, CCTV-(18 meeting and conference rooms) e.g. seminars, training events etc. and including meet and greet of dignitaries e.g. International Development Secretary Justine Greening MP, the President of Ethiopia etc. • Facilities o Internal refurbishment… Show more • Management of Reception and Meeting rooms- managing 12 PA’s, and 3 fulltime receptionists along with an onsite IT support engineer and onsite cleaning staff including annual appraisal of staff • Event planning and management, Security, CCTV-(18 meeting and conference rooms) e.g. seminars, training events etc. and including meet and greet of dignitaries e.g. International Development Secretary Justine Greening MP, the President of Ethiopia etc. • Facilities o Internal refurbishment, decorating, maintenance and moves o Health & Safety • IT and Network o Servers, Hardware & Software, Satellite and Video Communications- all communications including video conferencing systems e.g. problem solving issues upgrading systems etc., introduction of satellite telephones for consultants travelling to remote areas, management of onsite IT support engineer • Lease Management o Compliance, Maintenance, Negotiations, Building works • Budget £4.5Mil plus £4Mil annual international travel spend • Environmental and Social Responsibility- successful application for Two Ticks, Living Wage Foundation, Social Mobility Foundation and other kite marks Show less

Office Manager

• Oct 2008 - Mar 2013

My formal title was Office Manager but in most respects I was General Manager for Chambers working along with our two Directors; Commercial Director Christine Kings and our Business Development Director Steve Graham. My role was varied and included managing Facilities, Managing and maintaining IT, telephony and related services, Communications, Pupillage Co-ordinator, Mini Pupillage and Work Experience, Managing the presentation and maintenance of Chambers’ premises, Logistics, Implementing… Show more My formal title was Office Manager but in most respects I was General Manager for Chambers working along with our two Directors; Commercial Director Christine Kings and our Business Development Director Steve Graham. My role was varied and included managing Facilities, Managing and maintaining IT, telephony and related services, Communications, Pupillage Co-ordinator, Mini Pupillage and Work Experience, Managing the presentation and maintenance of Chambers’ premises, Logistics, Implementing recycling, energy saving and social responsibility policies, Overseeing any building works and managing moves between rooms or into new accommodation, Implementation of Chambers health and safety policy including responsibility for training, first aid, accident records, evacuation procedures, use of equipment, Ensuring Chambers security. Issuing and recording the distribution of keys and fobs. Liaising with the Managing Agents on security systems and CCTV, Managing the library service for practitioners and pupils, Ensuring that all relevant insurance policies, maintenance contracts and licences were in place and that regulatory requirements are being met. I was responsible for the first full tier tribunal held in Chambers with both sides represented, a public gallery and the claimant witness appearing via Skype. I was also responsible for Chambers attaining the Two Ticks accreditation which at that time meant we were the only Chambers to achieve this.

Office Manager

• Oct 2008 - Mar 2013

I was the problem solver, the multi-tasker, the "Go to person" responsible for IT, Communications, Satellite offices, recycling, Health & Safety, Pupillage Co-Ordinator, Managing Reception, Functions, Seminars, Book launches etc. Never off duty always on the ball, I like to turn a frown upside down.

Head of Support

• 2008 - 2008

Head of Support

• 2008 - 2008

Consultant

• 2006 - 2007

I was tasked with expanding the brand outside of the Greater London area and out into the UK. I established the brand in the Midlands and north of the UK, Scotland, Ireland and Southern UK. I increased our out of London revenues and brought in many new clients and candidates. I was a search and selection specialist for management positions within the Building Services and Construction Industries.

Consultant

• 2006 - 2007