Experience

Rainplan

• United States
• Technology, Information and Internet
• 1 - 100 Employee

• Senior Product Manager

  • Apr 2023 - 9 months

  Rainplan’s mission is to energize private property participation in regulated stormwater drainage and urban greening by connecting all sides of the market through a single platform. Through our platform, we knock down the barriers of financing and time management to bring green infrastructure into a more accessible marketplace for all. To learn more, visit www.myrainplan.com As Product Manager, I am responsible for the Discovery product serving to educate users on the platform's value… Show more Rainplan’s mission is to energize private property participation in regulated stormwater drainage and urban greening by connecting all sides of the market through a single platform. Through our platform, we knock down the barriers of financing and time management to bring green infrastructure into a more accessible marketplace for all. To learn more, visit www.myrainplan.com As Product Manager, I am responsible for the Discovery product serving to educate users on the platform's value and make it easier for users to communicate complex issues to one another. I work closely with the founders to prioritize and make a data-driven decisions to increase YoY growth.

• Product Manager

  • Jul 2021 - Mar 2023



MV Learning, LLC

• E-Learning Providers
• 1 - 100 Employee

• Product Manager - Contract

  • Jul 2020 - Jun 2021

  MV Learning is the learning platform that certifies school teachers and staff requirements for the McKinney-Vento Homeless Assistance Act. As their technical product manager, I managed the design process of MV Learning's first product offering by first defining a short-term roadmap that would validate the opportunity and measure results. The product gained traction quickly, giving room to creating a long-term product road map that aligned with the company's goals long… Show more MV Learning is the learning platform that certifies school teachers and staff requirements for the McKinney-Vento Homeless Assistance Act. As their technical product manager, I managed the design process of MV Learning's first product offering by first defining a short-term roadmap that would validate the opportunity and measure results. The product gained traction quickly, giving room to creating a long-term product road map that aligned with the company's goals long term. • Strategized the product vision from concept to development and launch for the McKinney-Vento.org platform. • Launched a community portal with 200+ members that improved client satisfaction and served as a feedback pipeline for continuous improvements to our product. • Trained a team of product owners to use web tools to visualize and measure product success, and identify on-going business needs to meet long term KPIs. Show less



Next Door Photos

• United States
• Photography
• 1 - 100 Employee

• Director of Technology - Internal Product Manager

  • Nov 2017 - Jul 2020

  Next Door Photos is the largest network of local, B Corp Certified real estate photography companies that empower realtors with industry-leading photography, videography, aerials, 3-D models & floor plans. As their second hire, I served as their Director of Technology, where I owned the platform of products that served all our functional areas, our local owners, and our editors. I strategized with our non-technical team to innovate our technology to push our KPIs and OKRs forward… Show more Next Door Photos is the largest network of local, B Corp Certified real estate photography companies that empower realtors with industry-leading photography, videography, aerials, 3-D models & floor plans. As their second hire, I served as their Director of Technology, where I owned the platform of products that served all our functional areas, our local owners, and our editors. I strategized with our non-technical team to innovate our technology to push our KPIs and OKRs forward, leading to doubled YoY revenue growth. I grew our product team from 3 to 12 to maintain our scale and launch products both internally and consumer facing, to increase our presence nationally and launch 50+ additional locations. • Responsible for everything technical and strategic: Product management, engineering team, UX design, front-end development, QA/Testing, infrastructure operations, internal systems administration, and technical customer service. • Collaborated cross-functionally to manage prioritization and trade-offs among customer experience, performance, and operational support load. • Grew and led a distributed team of 10-12 while cultivating a team culture that thrived under the demands of a fast-paced environment. • Developed product roadmaps, and clear user stories that met immediate business requirements and delivered new product solutions for our platform and end-users. • Structured an agile process with my team and stakeholders to launch 2-4 projects a quarter, while maintaining a lean and consistent timeline and budget • Strategized and designed KPI dashboards to allow business owners to manage their business decisions and manage local operator performance. Show less



Scribe Technology Solutions

• United States
• Software Development
• 1 - 100 Employee

• Product Owner - Mobile

  • Mar 2017 - Feb 2018

  Scribe provides simple modular web-based technology solutions for the health care providers and medical transcription companies to create, produce, manage, deliver, organize, communicate, code and analyze patient encounters. As Product Owner, I led our team to transition from waterfall to agile methodologies and developed a UI/UX process to get input from stakeholders and clients before development began. Developed a UI/UX process for sales and developers to collaborate on strategy… Show more Scribe provides simple modular web-based technology solutions for the health care providers and medical transcription companies to create, produce, manage, deliver, organize, communicate, code and analyze patient encounters. As Product Owner, I led our team to transition from waterfall to agile methodologies and developed a UI/UX process to get input from stakeholders and clients before development began. Developed a UI/UX process for sales and developers to collaborate on strategy before development began. These changes brought the sales team and executives to partner with our department to meet deadlines and promises for our end clients.  • Led company adoption of agile organization shift that increased velocity by +25%. • Designed and presented UX/UI screens for mobile app for iOS and Android. • Managed the product backlog and assisted in sprints and feature grooming. • Produced workflows and timetables to aide sales and executive level decision making. Show less



R.F Tech

• United States
• IT Services and IT Consulting

• Product Consultant

  • Jul 2015 - Jan 2018

  We are a team of tech-savvy makers that can build your minimum viable product (MVP) or match your business problems to an existing product or service. We are also experts in leveraging "No-Code/Low-Code" tools to either rapidly test your idea, or modernize your existing "spreadsheet process". • Experts in leveraging "No-Code/Low-Code" tools to rapidly test a product idea or solution. • Create a competitive matrix to match the best product to solve your business problem. • Remove… Show more We are a team of tech-savvy makers that can build your minimum viable product (MVP) or match your business problems to an existing product or service. We are also experts in leveraging "No-Code/Low-Code" tools to either rapidly test your idea, or modernize your existing "spreadsheet process". • Experts in leveraging "No-Code/Low-Code" tools to rapidly test a product idea or solution. • Create a competitive matrix to match the best product to solve your business problem. • Remove time sucking, headache inducing systems by automating steps in your business process. • On-board, educate and support your organization. • Develop dashboards and scorecards using your client data. Show less



Ring Cam

• United States
• Retail Luxury Goods and Jewelry

• Co-Founder

  • May 2013 - Feb 2017

  Holland, Michigan The Ring Cam is a jewelry box with an HD video camera hidden inside, used to capture footage and audio of an engagement or special moment from the first person perspective. The Ring Cam captures the exact surprised reaction of a proposal in an inconspicuous manner that professional photographers or friends cannot provide. With appearances on Good Morning America, Fox & Friends, BBC Radio and the CNN home page, Ring Cam™ is a product going viral in awareness and sales. As COO, I worked to… Show more The Ring Cam is a jewelry box with an HD video camera hidden inside, used to capture footage and audio of an engagement or special moment from the first person perspective. The Ring Cam captures the exact surprised reaction of a proposal in an inconspicuous manner that professional photographers or friends cannot provide. With appearances on Good Morning America, Fox & Friends, BBC Radio and the CNN home page, Ring Cam™ is a product going viral in awareness and sales. As COO, I worked to provide the best experience for our Ring Cam clients by developing our online B2C and B2B e-commerce and fulfillment process that served thousands of customers, and jewelers internationally. I also served as a Product Manager where I led the team through user-centered, design thinking strategies to improve customer satisfaction, and empower users to become advocates of Ring Cam through our digital Wing Man program and our proposal announcement pages. • Led e-commerce strategy. • Executed a virality campaign that featured Ring Cam on GMA, CNN, and Fox Networks. • Launched our customer video showcase that increased engagement and website shares by +80-125%. • Conceptualized and developed digital product strategies to increase customer satisfaction. • Served as digital strategist to increase value for jewelry store partnerships. • Developed a customer feedback process that created a pipeline of data for continuous improvements to our product. • Strategized inbound marketing techniques, and developed lead nurturing campaigns. Show less



Hope College

• United States
• Higher Education
• 700 & Above Employee

• Professor of Entrepreneurship

  • Dec 2014 - Jan 2017

  Holland, Michigan • Mentored students in their self-discovery of owning a start-up • Educated students on lean startup methodologies and user-centered design thinking. • Coached multiple teams that placed in winner's circle for three consecutive years against hundreds of entrepreneurs at the West Michigan Collegiate Entrepreneur competition.