Russell Friend

Chief Operating Officer at Mother's Market & Kitchen
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Contact Information
us****@****om
(386) 825-5501
Location
Lake Forest, California, United States, US

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Experience

    • United States
    • Retail Groceries
    • 100 - 200 Employee
    • Chief Operating Officer
      • Nov 2019 - Present

      Enhance corporate cohesion by developing and implementing strategy for growth and development. Achieved 10X company's EBITDA earnings. Enhance corporate cohesion by developing and implementing strategy for growth and development. Achieved 10X company's EBITDA earnings.

    • United States
    • Food and Beverage Services
    • 400 - 500 Employee
    • Vice President Operations
      • Apr 2017 - Oct 2019

      Oversaw total operations and P&L for 53 locations and execution of operations for all new locations. Oversaw Senior Director, Director of New Store Openings, Director of Perishable Operations, Director of Non-Perishable Operations, Director of Operations Support, New Store Operations Manager, six Directors of Operations, 36 field support specialists, and a dynamic team of new store opening professionals.Helped expand the company from 28 locations to 64 locations. Developed comprehensive sales and merchandising strategies designed to drive results in close partnership with the Chief Executive of Operations, Vice President of Merchandising, and Vice President of marketing. Provided vital structure by training, coaching, and developing immediate team and store leadership through a focus on core culture, company declaration, and vision. Developed operational store walk standards through use of artificial intellegence. Show less

    • Senior Director of Operations
      • Apr 2016 - Apr 2017

      Drove innovation while overseeing total operations of 37 locations and all new store locations. Shaped a productive environment while overseeing Director of Operations, Director of New Store Openings, Director of Perishable Operations, Director of Non-Perishable Operation, New Store Operations Manager, and four operations team Leaders within a fast-paced, high-profile environment.Developed sales and merchandising strategies in close partnership with Chief Executive of Operations, Chief operating Officer, and Chief Marketing Officer. Streamlined processes by training, coaching, and developing team and store leadership through a focus on company vision and culture. Created and achieved annual company budget in close partnership with Chief Financial Officer, Vice President of Finance, Chief Operating Officer, and Director of Operations. Show less

    • Director of Operations
      • Nov 2011 - Apr 2016

      Oversaw largest operating region within company structure, which included13 operating locations. Leveraged experience and functional knowledge to create and ensure operational execution at all levels of company annual EBITDA budget within region. Scaled business for growth from 9 to 28 locations.Generated stability by helping develop, deliver, and inspect operational Standard Operating Procedures. Participated in opening 4 new locations within region in close partnership with merchant team and Director of New Store Openings. Identified, recruited, and developed internal and external talent to fully support established aggressive growth plan. Show less

    • Store Manager
      • Nov 2007 - Nov 2011

    • Store Manager
      • 1999 - 2007

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