Experience

CrossRoad Engineers, PC
• United States
• Civil Engineering
• 1 - 100 Employee
• Project Inspector

  • Mar 2019 - Present


rubbr automotive services, LLC

• United States
• Motor Vehicle Manufacturing

• Operations Supervisor

  • May 2017 - Sep 2018

  Rubbr is a new and unique company born from the need to disrupt the current tire purchase and install market by bringing together a frictionless end-to-end consumer focused experience aimed at delivering relevant recommendations based on how you drive, your lifestyle and need for convenience through a truly mobile experience. we are all about flexible tire installation. - Was a founding member of a startup company, helping to develop the company brand and bring a new dynamic to the automotive industry - Develop and implement Standard Operating Procedures needed for a safe and effective workplace - Training and developing employees on new equipment and practices for business optimization - Strong business aptitude for customer retention and new customer growth - Excellent selling skills including, features-benefits-solutions selling, program selling and problem solving - Excellent face-to-face and telephone communication skills - Positive report with multiple business to business customers



Firestone Complete Auto Care

• Motor Vehicle Manufacturing
• 700 & Above Employee

• Lead Technician

  • 2009 - May 2017

  5 ASE certifications: Steering and Suspension, Brakes, Engine Performance, Electrical Systems, Heating and Cooling. I have eleven years experience in customer service and vehicle repairs. I have repeatedly been in the top three of most productive technicians in my area.

• Service Manager

  • Sep 2014 - Jan 2015

  I was in charge of hiring new technicians as well as overseeing day to day operations in the shop. Customer service was a major function in my daily activities as well. I made sure to go the extra mile to ensure the customer's experience in my shop was perfect. If it wasn't I always found a way to make it right.

• Installer

  • 2007 - 2009

  Once I had the basics of the field down I was able to increase my knowledge and become better at diagnosing issues and performing repairs.

• General Services

  • May 2006 - Jun 2007

  I started at the bottom knowing only the basics of the automotive industry.