Russell Coughtrey
Area Manager at James Hargreaves Plumbers Merchants- Claim this Profile
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English Native or bilingual proficiency
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Bio
Joe Zerafa
Russell is a strategic thinker and a strong operator within the plumbing & heating supplies industry. I have had the pleasure of working with Russell on a number of recruitment projects (as a supplier) and we mutually experienced fantastic results due to the commitment, professionalism and tremendous work ethic that Russell brought to the table. A very good man-manager who always gets the best out of his teams, who in return show loyalty in wanting to work for him and continue to produce great results!
Joe Zerafa
Russell is a strategic thinker and a strong operator within the plumbing & heating supplies industry. I have had the pleasure of working with Russell on a number of recruitment projects (as a supplier) and we mutually experienced fantastic results due to the commitment, professionalism and tremendous work ethic that Russell brought to the table. A very good man-manager who always gets the best out of his teams, who in return show loyalty in wanting to work for him and continue to produce great results!
Joe Zerafa
Russell is a strategic thinker and a strong operator within the plumbing & heating supplies industry. I have had the pleasure of working with Russell on a number of recruitment projects (as a supplier) and we mutually experienced fantastic results due to the commitment, professionalism and tremendous work ethic that Russell brought to the table. A very good man-manager who always gets the best out of his teams, who in return show loyalty in wanting to work for him and continue to produce great results!
Joe Zerafa
Russell is a strategic thinker and a strong operator within the plumbing & heating supplies industry. I have had the pleasure of working with Russell on a number of recruitment projects (as a supplier) and we mutually experienced fantastic results due to the commitment, professionalism and tremendous work ethic that Russell brought to the table. A very good man-manager who always gets the best out of his teams, who in return show loyalty in wanting to work for him and continue to produce great results!
Experience
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James Hargreaves (Plumbers Merchants) Ltd
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United Kingdom
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Wholesale
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1 - 100 Employee
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Area Manager
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Nov 2017 - Present
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Wolseley UK
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United Kingdom
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Wholesale Building Materials
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700 & Above Employee
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Operations Manager
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Jul 2006 - Oct 2015
Senior level manager with 10 years expertise controlling branches in London with a t/o of c. £90m and comprising of c. 170 staff. Have also managed branches in East Anglia, Essex, Hertfordshire and Cambridgeshire.Key responsibilities:Full P&L - sales, profit, costs, debt, stock, leakage and H&SMonitoring and implementing KPIs and SLAsRecruitment and retaining managers, building succession plans and appraisals.Providing leadership, mentoring and coaching.Working closely with supply chain, HR, property, marketing, finance and other HO departments.Delivery of the company strategies and plansSucceeded in delivering and improving on financial targets YOY - sales up by 10%, profit up by 6.7% with surplus up £1.3m. Reduction in debt of 30% and cost reduced by £130k.Supporting branch managers to ensure branches were performing as required and assessing that standards are maintained and reviewing any areas requiring improvement.Experience of opening new branches, seeking the correct locations to ensure maximum impact and success. Liaising with internal departments and external contractors to meet deadlines.
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Branch Manager
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Mar 2004 - Jun 2006
Managing large new house building contracts in South West London and Surrey for major customers.Delivering the British Gas contract to private addresses on time and in full.Worked to improve sales and profit levels YOY. Created a management and supervisor structure to ensure excellent customer service and improve staff moral by informing of branch performance regularly and gaining feedback on issues which impacted service.
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Branch Manager
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Apr 2000 - Mar 2004
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Branch Manager
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Sep 1997 - Apr 2000
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Branch Manager
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Jan 1994 - Sep 1997
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Education
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Hugh Christie
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