Experience

South West TAFE

• Australia
• Higher Education
• 1 - 100 Employee

• Manager ICT & Innovation

  • Jan 2023 - Present



Southern Grampians Shire Council

• Hamilton

• Manager Business Systems

  • Apr 2015 - Dec 2022



The Activ Group Solutions

• Australia
• Environmental Services
• 1 - 100 Employee

• IT Project Manager

  • Feb 2013 - Apr 2015

  Responsible for: - Leading the IT department - Creating, implementing and managing the IT Strategic plan - Facilitate the continuous improvement of IT applications - Vendor / Stakeholder management - Project management (Prince2, Agile) - Business Analysis (Requirements gathering, process mapping, documentation) - Budgeting - Managing IT staff including offshore resources - Training facilitation and documentation Responsible for: - Leading the IT department - Creating, implementing and managing the IT Strategic plan - Facilitate the continuous improvement of IT applications - Vendor / Stakeholder management - Project management (Prince2, Agile) - Business Analysis (Requirements gathering, process mapping, documentation) - Budgeting - Managing IT staff including offshore resources - Training facilitation and documentation



Department of Justice and Community Safety, Victoria

• Australia
• Government Administration
• 700 & Above Employee

• Business Analyst

  • Jun 2010 - Feb 2013

  Responsible for: - Continuous improvement of Greenfields case management system based on Microsoft Dynamics - Lead business improvement initiatives, liaising with stakeholders to help identify, define and document business and functional requirements - UAT testing of new development solutions - Develop documentation and conduct training sessions - Writing business proposals for executive approval - Oversee operation of ITIL Service Desk that supports 140 staff members Show less



RACV

• Australia
• Civic and Social Organizations
• 700 & Above Employee

• Business Systems Analyst

  • Oct 2004 - May 2010

  To ensure the successful operation of retail and hospitality systems underpinning business operations across RACV’s seven Clubs and Resort properties. Assist in managing, maintaining, enhancing, and maximizing the value obtained from these systems. To ensure the successful operation of retail and hospitality systems underpinning business operations across RACV’s seven Clubs and Resort properties. Assist in managing, maintaining, enhancing, and maximizing the value obtained from these systems.



Advance Vision Technology

• System Engineer

  • Aug 2002 - Sep 2004

  Ensure the successful operation of systems across a variety of locations and a number of different clients. Providing support to special projects as required. Ensure the successful operation of systems across a variety of locations and a number of different clients. Providing support to special projects as required.