Experience

Hyperion Partners

• United States
• Telecommunications
• 1 - 100 Employee

• Director of Solutions Engineering

  • Jan 2019 - Present

  I currently direct the Solutions Engineering team with 3 direct reports involved in sales and customer support for end-to-end mobility and wireline solutions. I built the team from the ground up while developing Statement of Work and Proof of Concept process and procedures. Highlights of accomplishments in this role include: • Contributed directly to 129% average growth over 3 years and recognition as one of Inc. 5000’s fastest growing companies for 5 years consecutively. • Manages a… Show more I currently direct the Solutions Engineering team with 3 direct reports involved in sales and customer support for end-to-end mobility and wireline solutions. I built the team from the ground up while developing Statement of Work and Proof of Concept process and procedures. Highlights of accomplishments in this role include: • Contributed directly to 129% average growth over 3 years and recognition as one of Inc. 5000’s fastest growing companies for 5 years consecutively. • Manages a $1M+ budget on plan through responsible forecasting and management. • Built the customer tech support/problem resolution environment from the ground up. • Evaluate OEM hardware and services overlay by testing and vetting all components built in and used in the customer’s solutions framework. Show less



Lumen Technologies

• United States
• Telecommunications
• 700 & Above Employee

• Senior Solutions Engineer in Enterprise Space

  • Jul 2016 - Jan 2019

  Hired to support technical sales into the enterprise strategic space. Highlights of accomplishments in this role include: • Designed and delivered complex sales proposals with large corporations for Level3, CenturyLink/Lumen and Insight Services Corporation,



Sprint

• United States
• Telecommunications
• 700 & Above Employee

• Regional Consulting Engineer

  • Feb 2005 - Jun 2016

  Hired to provide end-to-end sales solutions and technical support expertise. Highlights of accomplishments in this role include: • Built an advanced technology training environment for 10 internal engineers. • Developed and delivered training as the Convergence/IP Telephony Solutions SME for the Southwest region. • Received President’s Club recognition for outstanding performance in 2010 and 2011. • Completed initial design and then supported enterprise strategic programs… Show more Hired to provide end-to-end sales solutions and technical support expertise. Highlights of accomplishments in this role include: • Built an advanced technology training environment for 10 internal engineers. • Developed and delivered training as the Convergence/IP Telephony Solutions SME for the Southwest region. • Received President’s Club recognition for outstanding performance in 2010 and 2011. • Completed initial design and then supported enterprise strategic programs including the Iridium Cellular Satellite Network and unique Cellular/Wireline solutions for American Traffic Solutions over the span of several years. Show less



Insight

• United States
• IT Services and IT Consulting
• 700 & Above Employee

• Senior Carrier Service Solutions Engineer for the Connectivity Center of Excellence

  • Jun 2002 - Feb 2005

  Phoenix, Arizona • Spearheaded the design, pricing, contracting, and provisioning of all telecommunication carrier services for the Center. • Selected for and graduated from the Insight Leadership Series training program.



CenturyLink

• United States
• IT Services and IT Consulting
• 700 & Above Employee

• Senior Sales Engineer

  • Nov 1998 - May 2002

  Phoenix, Arizona • Performed advanced technical training of Internet Access/VPN/VoIP for multiple staff levels within Qwest businesses.