Russ Islamov
Sr. Director of Solution Services at Eltropy- Claim this Profile
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English Native or bilingual proficiency
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Russian Native or bilingual proficiency
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Tajik Native or bilingual proficiency
Topline Score
Bio
Willie Bennett Jr.
Russ is a pleasure to work with! As a Sr. Solutions Architect, he has been proficient and detailed on demos while adding a contextual experience for clients! I’ve seen him wow hundreds speaking on panels for conferences and he is just a joy to be around!
Melissa Krause, PMP, A-CSPO, CSM
Russ is definitely one of the best project managers I have worked along side with. He embraces change very well and even when it may not be his domain, he leans in to learn as much as possible and he's such a good PM that would never know he is not the expert for that domain. Russ came to our team to fill a gap that was so desperately needed. He made immediate impact and is setting up to leave a lasting impression and an established project management process and methodology to be used by the entire organization. Not only is Russ a great project manager and team player, he is even better at working with customers and juggling their demands and building strong relationships. During his first few months to the team, Russ was able to completely turn around on our toughest and highest demanding customers, and was able to completely eliminate their needs for escalating and trusted Russ to be their point of contact for all the things. Russ was able to do this through building trust, having transparency, and setting expectations with the customer. Russ would be a stellar addition to any team and will likely make a huge impact very quickly.
Willie Bennett Jr.
Russ is a pleasure to work with! As a Sr. Solutions Architect, he has been proficient and detailed on demos while adding a contextual experience for clients! I’ve seen him wow hundreds speaking on panels for conferences and he is just a joy to be around!
Melissa Krause, PMP, A-CSPO, CSM
Russ is definitely one of the best project managers I have worked along side with. He embraces change very well and even when it may not be his domain, he leans in to learn as much as possible and he's such a good PM that would never know he is not the expert for that domain. Russ came to our team to fill a gap that was so desperately needed. He made immediate impact and is setting up to leave a lasting impression and an established project management process and methodology to be used by the entire organization. Not only is Russ a great project manager and team player, he is even better at working with customers and juggling their demands and building strong relationships. During his first few months to the team, Russ was able to completely turn around on our toughest and highest demanding customers, and was able to completely eliminate their needs for escalating and trusted Russ to be their point of contact for all the things. Russ was able to do this through building trust, having transparency, and setting expectations with the customer. Russ would be a stellar addition to any team and will likely make a huge impact very quickly.
Willie Bennett Jr.
Russ is a pleasure to work with! As a Sr. Solutions Architect, he has been proficient and detailed on demos while adding a contextual experience for clients! I’ve seen him wow hundreds speaking on panels for conferences and he is just a joy to be around!
Melissa Krause, PMP, A-CSPO, CSM
Russ is definitely one of the best project managers I have worked along side with. He embraces change very well and even when it may not be his domain, he leans in to learn as much as possible and he's such a good PM that would never know he is not the expert for that domain. Russ came to our team to fill a gap that was so desperately needed. He made immediate impact and is setting up to leave a lasting impression and an established project management process and methodology to be used by the entire organization. Not only is Russ a great project manager and team player, he is even better at working with customers and juggling their demands and building strong relationships. During his first few months to the team, Russ was able to completely turn around on our toughest and highest demanding customers, and was able to completely eliminate their needs for escalating and trusted Russ to be their point of contact for all the things. Russ was able to do this through building trust, having transparency, and setting expectations with the customer. Russ would be a stellar addition to any team and will likely make a huge impact very quickly.
Willie Bennett Jr.
Russ is a pleasure to work with! As a Sr. Solutions Architect, he has been proficient and detailed on demos while adding a contextual experience for clients! I’ve seen him wow hundreds speaking on panels for conferences and he is just a joy to be around!
Melissa Krause, PMP, A-CSPO, CSM
Russ is definitely one of the best project managers I have worked along side with. He embraces change very well and even when it may not be his domain, he leans in to learn as much as possible and he's such a good PM that would never know he is not the expert for that domain. Russ came to our team to fill a gap that was so desperately needed. He made immediate impact and is setting up to leave a lasting impression and an established project management process and methodology to be used by the entire organization. Not only is Russ a great project manager and team player, he is even better at working with customers and juggling their demands and building strong relationships. During his first few months to the team, Russ was able to completely turn around on our toughest and highest demanding customers, and was able to completely eliminate their needs for escalating and trusted Russ to be their point of contact for all the things. Russ was able to do this through building trust, having transparency, and setting expectations with the customer. Russ would be a stellar addition to any team and will likely make a huge impact very quickly.
Credentials
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FinTech: Foundations, Payments, and Regulations
CourseraApr, 2022- Nov, 2024 -
Certified Scrum Product Owner (CSPO)
Scrum AllianceOct, 2019- Nov, 2024 -
Certified ScrumMaster (CSM)
Scrum AllianceOct, 2019- Nov, 2024 -
Microsoft Certified Professional
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Experience
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Eltropy
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United States
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Financial Services
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100 - 200 Employee
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Sr. Director of Solution Services
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Sep 2023 - Present
As the Senior Director of Solution Services at an ultra-fast growth company, I've played a pivotal role in driving the company's expansion and success. Leading a dynamic team, I am responsible for aligning our solution services with the company's rapid growth trajectory. This involves developing and implementing scalable strategies, collaborating closely with cross-functional teams, and ensuring that our solutions meet the evolving needs of our customers. I've excelled in fostering a culture of innovation, adaptability, and customer-centricity within the team. My contributions have been instrumental in driving revenue growth positioning our company as a market leader in the midst of rapid industry change. Show less
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Paymentus
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United States
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Financial Services
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500 - 600 Employee
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Sr. Solutions Architect - Banking & Fintech Solutions
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Mar 2021 - Oct 2023
I lead robust support to a diverse range of stakeholders, including our sales team, channel team, clients, and company partners. I employ my expertise in various areas, such as product demos, presentations, RFP responses, implementation planning, and the creation of Professional Services (PS) statements of work. My role also entails the development and maintenance of an in-depth understanding of all technical applications, implementations, and software that we employ, and a significant aspect of my job is to constantly interpret new requirements and business opportunities, which helps in creating new solutions that are aimed at broadening our offerings. This allows us to diversify our product and customer base and ensures we remain competitive and innovative in our market. Show less
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Q2
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United States
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Financial Services
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700 & Above Employee
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Sr. Business Consultant
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Feb 2018 - Mar 2021
Provide senior-level oversight and guidance of Financial Institution implementations to Q2 Banking Online Banking, Fraud Detection, Risk Assessment, and Compliance management systems. Program manage enterprise-level projects that include the involvement of 13+ business units. Define, manage, and document the backend system upgrade process for hundreds of Financial institutions. • Streamline “implementation projects” and non-project processes to improve the quality of the output. • Perform gap analysis between financial institution needs and wants, against the company's product and services. • Define Standard Operating Procedures (SOP) and Change management for complex internal processes. • Provide a decision-making capacity that cannot be achieved at the project level and be a sounding board for ideas and approaches in solving project issues that have program impacts. • Reduce process cycle time, costs, and increase customer satisfaction. Show less
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Fiserv
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United States
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IT Services and IT Consulting
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700 & Above Employee
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Technical Consultant, Advisory
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Dec 2017 - Feb 2018
- Provide sales organization with technical consultancy of product and services.- Review, consult and change all new and perspective Statement of works (SOW)- Communicate market trends and requirements to product and operational organizations.
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Sr. Release Manager
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Feb 2013 - Dec 2017
* Synced release processes with the product development life-cycle by altering procedures and polices. Optimized and streamlined integration techniques to meet stakeholder requirements.* Senior management status report. Defended position on each project by providing accurate and up-to-date statistics showing progress and improvement.* Executed large scale and highly complex project delivery plans throughout the entire organization. Project expectations and goals to the team to ensure on time delivery and completion. * Actively developed environmental requirements for all software Business Units. Determined BU readiness to participate in environmentally sound projects.* Act as SME for all Business Units. Quickly respond to requests for expert knowledge. Mentor and develop project managers and technical staff members. Show less
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Application Deployment Consultant
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Jun 2011 - Feb 2013
Lead, Coordinate, Consult and Execute banking product solutions from medium to Enterprise level infrastructures. Provide training, involve in problem resolution, task delegation, involvement in Software Development Life Cycle and information gathering processes for seamless integration and implementation of banking software solutions in Enterprise level environments (Data Center).
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Senior Quality Control Engineer
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Sep 2006 - Jun 2011
Performed testing and quality control of highly complex banking software system; including internet banking and cash management for Fiserv's exclusive online retail and business platforms. Responsibilities included, but not limited to:* Created and maintained "Quality Control" hardware environment for collective testing.* Coordinated software deployments into multiple "Quality Control" environments.* Developed and managed enterprise level beta testing, implementation and education.* Assisted in training various departments, including documentation, business units and support team.Recipient of multiple Service Excellence Awards and Outstanding Achievement Awards Show less
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KTONIC, Inc
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Lincoln, Nebraska Area
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President
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Jan 2002 - May 2014
Owned and operated www.ktonic.com, managing all aspects of the business including client projects. Develop marketing and sales strategies that would attract new clients as well as existing ones. Selected accomplishments: * Launched all aspects of business and IT functions. Successfully developed this critical functions, modeling them after previously successful business models. * Secured the large account of myreels.com, a company specializing in outdoor hose reels for home use. Developed and shaped their business model and marketing strategies during the project. * Served as President at Agromart, LLC, a business that imported edible seeds from Eurasian countries. Created the business model and operating strategy from the ground-up. * Hired experienced staff to successfully drive sales and market share through creative marketing strategies. Drove new business ventures with clients through successful industry networking. * Implemented a SalesForce tool to cut down on the administrative time and effort while successfully managing account details, contracts and sales orders. Show less
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Information Systems Professional
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Aug 1998 - Oct 2004
Provided guidance for all Information Technology/Systems related purchases and decisions at ELEY Corp. Acted as website administrator to ensure the end user interface was acceptable for client use. Selected accomplishments: * Continuously improve marketing campaigns and strategy on the end user interface and website. * Reviewed all proposed I.T. solutions and made sound financial and strategic decisions, focused on overall impact to the organization and individual projects. Provided guidance for all Information Technology/Systems related purchases and decisions at ELEY Corp. Acted as website administrator to ensure the end user interface was acceptable for client use. Selected accomplishments: * Continuously improve marketing campaigns and strategy on the end user interface and website. * Reviewed all proposed I.T. solutions and made sound financial and strategic decisions, focused on overall impact to the organization and individual projects.
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Education
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2008 - 2011
Doane College
Business Administration Degree 2002 2004, Information Systems Management -
2009 - 2011
Doane College
Masters of Arts, Management; International Business Emphasis
Community
