Experience

National Telecommuting Institute

• United States
• Non-profit Organizations
• 1 - 100 Employee

• IT Systems Manager

  • Sep 2021 - Present



Florida Power & Light via A3 Staffing

• LAN & O365 Administrator

  • Feb 2020 - Aug 2021

  Daytona Beach, Florida Area Provide desktop nd network technical skills dealing with: MS Windows XP client operating system, Active Directory, & Microsoft Office Utilized diagnostic tools to troubleshoot computer / network issues Configure, install, and troubleshoot Cisco switches, Cisco wireless access points, UPS, and routing technologies Provide expertise in Microsoft Windows troubleshooting and configuration Provide excellent customer service Work independently and in a… Show more Provide desktop nd network technical skills dealing with: MS Windows XP client operating system, Active Directory, & Microsoft Office Utilized diagnostic tools to troubleshoot computer / network issues Configure, install, and troubleshoot Cisco switches, Cisco wireless access points, UPS, and routing technologies Provide expertise in Microsoft Windows troubleshooting and configuration Provide excellent customer service Work independently and in a team-oriented, collaborative environment is essential Effectively prioritize and execute tasks in a high-pressure environment Analyze and solve network problems Administer on-premises and M365 Exchange. Show less



City of Winter Park

• United States
• Government Administration
• 100 - 200 Employee

• Information Technology Support Specialist

  • Jan 2018 - Feb 2020

  Winter Park, Florida

• Emergency Dispatcher

  • Jun 2006 - Oct 2019

  Winter Park, Florida