Russ Eckell
Senior Software Developer at Demonstrated Success, LLC- Claim this Profile
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English -
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French Elementary proficiency
Topline Score
Bio
Credentials
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CompTIA A+ Certification
CompTIAMar, 1999- Oct, 2024
Experience
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Demonstrated Success, LLC
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United States
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Education Administration Programs
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1 - 100 Employee
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Senior Software Developer
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Jul 2021 - Present
I design, develop, and maintain web applications used by every school district in New Hampshire. The technology stacks range from legacy vb.net webforms applications to more modern .NET Framework web applications using front-end frameworks. I also enjoy taking an active role in the organizational aspects of product development (requirements gathering, backlog refinement, test plans, and documentation). I design, develop, and maintain web applications used by every school district in New Hampshire. The technology stacks range from legacy vb.net webforms applications to more modern .NET Framework web applications using front-end frameworks. I also enjoy taking an active role in the organizational aspects of product development (requirements gathering, backlog refinement, test plans, and documentation).
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Freelance
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Egypt
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Human Resources
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1 - 100 Employee
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Web Development & IT Consultant
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Mar 2004 - Present
Over the last 15 years, I've accepted a variety of interesting IT consulting, technology support, and web development projects outside of the hours of my full-time job. This has helped me to branch out a little from the day-to-day grind, learn new things, work with new people, and have a little fun and variety.Notable Projects: PA Department of Education, Division of Federal Programs (2017 - Present): Designed and developed a web application used by all 570 school districts in the state to help determine Title I compliance for federal funding.The Midtown Scholar (2015-Present): Provided IT consulting services to a large bookstore including workstation and network support for 20 employees, Windows Server 2016 administration, equipment procurement, surveillance system configuration, deployment and maintenance of Anthology inventory/POS application, which tracks 200,000+ books.The Nobody’s Cats Foundation (2013-Present): Volunteered IT consulting and development services to a 501(c)3 low-cost spay/neuter clinic. Projects included website design / maintenance, workstation and network support for 5 employees, application support for ClinicHQ clinic management software, herding (literal) cats.
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Software Developer
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Feb 2021 - Jul 2021
Developed back-end bug fixes and new features for a web-based fleet management software product.Skills: .NET Core, EF Core, Web API, SQL Developed back-end bug fixes and new features for a web-based fleet management software product.Skills: .NET Core, EF Core, Web API, SQL
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PowerSchool
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Education Administration Programs
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1 - 100 Employee
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Software Engineer
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Feb 2017 - Dec 2020
Maintained and added features to a suite of K-12 student management and enrollment web applications.Worked across functional areas to complete integration projects with company-acquired and third-party applications via Web API.Maintained legacy windows-based tools (.NET) used for deploying and upgrading web applications.Documented a large backlog of workflows and created automated tests for new UI features and API endpoints using Selenium.Interfaced with tier I support and customers to successfully triage, troubleshoot, and resolve bugs.Routinely prepared and presented training sessions and new features to cross-functional groups within the company.Maintained documentation for features and processes.Skills: C#, VB.NET, .NET Framework, MVC, Javascript, SQL Server, Entity Framework, Web API, .NET Web Forms, TFS, Git, Selenuim, Agile Methodology, Training, Presenting
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Software Developer
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Jul 2011 - Feb 2017
Designed, developed, and maintained a suite of web-based K-12 education software products centered on student management, curriculum, and assessment.Worked across functional areas to complete integration projects with company-acquired and third-party applications via Web API.Interfaced with tier I support and customers to successfully triage and mitigate a large existing backlog of bugs.Routinely prepared and presented training sessions and new features to cross-functional groups within the company.Maintained documentation for features and processes.Timeline / Stack:July 2016 - Feb 2017I worked with .NET MVC/C#, Javascript/JQuery, Bootstrap, and SQL Server to create new features for and maintain the flagship eSchoolPLUS student management system.July 2011 - July 2016I worked extensively with ASP/VB .NET Webforms, MVC/C#, Classic ASP, Javascript, JQuery, Bootstrap, KnockoutJS, Microsoft Reporting Engine (Dundas), Web Services, Microsoft SQL Server, and AJAX to create and maintain a suite of educational products called PerformancePLUS, which focused on assessment and curriculum for K-12 schools.This was a small team of 5 developers. We were responsible for design, development, and deployment of the product from start to finish. I worked on designing, coding, and implementing new enhancements as well as product bug fixes. My niche here seemed to be a good eye for user interface / user experience and front-end usability.Note: SunGard was acquired by FIS in late 2015. The SunGard K-12 Education piece of the business was acquired by PowerSchool in February 2017.
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SunGard Public Sector
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United States
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Software Development
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100 - 200 Employee
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Team Lead, Data Support
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Jan 2009 - Jul 2011
Effectively triaged, delegated, and resolved customer support tickets, emails, and phone calls for a suite of K-12 student assessment, curriculum, and online testing web applications.Trained, coached, and motivated a team of 8 U.S. and India-based help desk data analysts with a focus on service fulfillment and eliminating manual bottlenecks.Developed tools using .NET Web Forms and classic ASP to automate data conversion processes and to allow customers to self-service using a web application, accommodating a 300%+ growth in customer-base.Received multiple awards for providing exceptional customer service, successfully scaling processes, and for making our international team a success story for the company.Note: After dabbling in the development side of things on various projects related to the data conversions I was working on, I was invited to apply for a software development position within the company, which I did end up accepting.
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Performance Pathways, Inc.
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Information Technology & Services
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1 - 100 Employee
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Data Analyst / Customer Support Specialist
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Mar 2007 - Jan 2009
Enthusiastically triaged and resolved customer support tickets, emails, and phone calls for a suite of K-12 student assessment, curriculum, and online testing web applications.Performed customer data conversions and database maintenance efficiently with a high degree of accuracy.Created custom data conversion routines in VBA used by internal staff.Wrote technical documentation for internal employees and end-users. Received recognition for providing exceptional customer support to the company’s top clients, including state-wide implementations.Skills: Help Desk, Database Administration, SQL Server, Microsoft Access, Visual Basic / VBA
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University of Maryland
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United States
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Higher Education
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700 & Above Employee
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Technology Specialist
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Feb 2000 - Mar 2007
Successfully provided workstation support for 20 employees.Supervised technology purchases and deployed new equipment.Designed and maintained university websites critical to the Office of Human Relations Programs’ mission of diversity, inclusion, and compliance programs.Skills: Help Desk, Web Development, HTML, CSS, Javascript, php, ColdFusionNote: This started as a part-time Federal Work Study position doing data entry. I spent the first few months scanning and using OCR technologies on dusty printed papers/studies on gender and race to a digital format. I was fairly quickly able to prove value and spin it off into a University-funded position which I held throughout college and through my initial career job search.
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Education
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1999 - 2006
University of Maryland - Robert H. Smith School of Business
Bachelor of Science (B.S.), Decision and Information Sciences
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