Senior Quality Engineer

• Nov 2022 - Present

Test Analyst

• Jan 2022 - Oct 2022

- Prepare test cases/test artefacts which cover the business requirement - Prepare Test Data and update Test Case and Requirements Matrix - Perform test activities such as test execution, capturing and analyzing test results and raising defects - Document and produce daily activities report - Provides guidance to the junior testers - Coordinate and liaise with relevant parties for project related items - Maintain relationship with project team as well as with clients - Maintain appropriate security controls for documents - Writing automation script (TOSCA) Show less

QA Engineer

• Nov 2016 - Dec 2021

- Design test plans, scenarios, scripts, or procedures. - Test system modifications to prepare for implementation. - Develop testing programs that address areas such as database impacts, software scenario regression testing, negative testing, error or bug retests, or usability. - Document software defects, using a bug tracking system, and report defects to software developers. - Identify, analyze, and document problems with program function, output, online screen, or content. - Monitor bug resolution efforts and track successes. - Plan test schedules or strategies in accordance with project scope or delivery dates. - Participate in product design reviews to provide input on functional requirements, product designs, schedules, or potential problems. - Develop or specify standards, methods, or procedures to determine product quality or release readiness. - Investigate customer problems referred by technical support. - Monitor program performance to ensure efficient and problem-free operations. - Collaborate with field staff or customers to evaluate or diagnose problems and recommend possible solutions. - Evaluate or recommend software for testing or bug tracking. - Provide technical support during software installation or configuration. Show less

QA Engineer

• Aug 2016 - Oct 2016

- Create detailed, comprehensive and well-structured test plans and test cases. - Identify, record, document thoroughly and track bugs. - Perform thorough regression testing when bugs are resolved. - Provide feedback and suggest UX improvements based on the usability tests. - Writing script for Automation testing. - Create detailed, comprehensive and well-structured test plans and test cases. - Identify, record, document thoroughly and track bugs. - Perform thorough regression testing when bugs are resolved. - Provide feedback and suggest UX improvements based on the usability tests. - Writing script for Automation testing.

System Analyst & Tester

• Apr 2016 - Aug 2016

To prepare the system documentations: - User Requirement Specification. - User Manual. To conduct the system test: - Prepare test checklist. - Prepare testing outcome. Troubleshoot IT issues. Setup PC, Active Directory and IP for staffs. To prepare the system documentations: - User Requirement Specification. - User Manual. To conduct the system test: - Prepare test checklist. - Prepare testing outcome. Troubleshoot IT issues. Setup PC, Active Directory and IP for staffs.

Software Quality Engineer

• Oct 2013 - Apr 2016

- Direct quality testing activities on projects and ensure management and project quality goals and objectives are met. - Work closely with software designer to understand the test requirements and produce relevant test cases. - Responsible to perform quality testing to ensure the system has been tested thoroughly according to quality assurance programme. - Handle on Compatibility, CRF (Customer Request Form) and on-site problem testing. Example: a) 3 in 1 Integration Testing. b) Compatibility Testing with Windows Server 2012, Windows 8/8.1, Windows 10, IE11, Chrome and Mozilla. c) Compatibility Testing with iOS and Android version. - Write QA Test Plan to perform the quality testing for project involved. - Person In-Charge of hardware stuff and testing machine. - Responsible to update remarks from QA on every project that has been assigned. - Responsible to check and update development document before release the results. - Troubleshoot any problems before log the bug. - Product expert for Unicorn and backup tester for Phoenix and Winvoice. - Assist remote installation for Unicorn product: a) Shangri La Tanjung Aru Beach Resort Sabah. b) Grand Copthorne Waterfront Hotel Singapore. c) Shangri La at The Fort Manila, Philippines. Show less

Software Quality Assurance Engineer

• Sep 2012 - Jan 2013

- Software Quality Evaluation for TV & Video Product. - Work closely with software designer to understand the test requirements and produce relevant test cases. - SQA Field Test in foreign country. - Production Evaluation Support. - Lead event, infrastructure preparation, Software evaluation check sheet again, problem/defect handling with Software design team. - Ensure all products are released to the highest quality. - Market Support for Software related issue. - Software Quality Evaluation for TV & Video Product. - Work closely with software designer to understand the test requirements and produce relevant test cases. - SQA Field Test in foreign country. - Production Evaluation Support. - Lead event, infrastructure preparation, Software evaluation check sheet again, problem/defect handling with Software design team. - Ensure all products are released to the highest quality. - Market Support for Software related issue.