Ruslan Ponomarenko

Project Manager at eTeam, Inc.
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Contact Information
us****@****om
(386) 825-5501
Location
Ukraine, UA
Languages
  • English Professional working proficiency
  • Ukrainian Native or bilingual proficiency
  • Norwegian Limited working proficiency
Skills

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Bio

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Credentials

  • Professional Scrum Master I
    Scrum.org
    Jul, 2018
    - Nov, 2024

Experience

  • ETEAM
    • United States
    • Software Development
    • 1 - 100 Employee
    • Project Manager
      • Jul 2020 - Present

  • uxware
    • Kyiv, Ukraine
    • Project Manager Scrum Master
      • Jul 2018 - Jun 2020

      Scrum events facilitation, Scrum coaching, encouraging for processes improvements. Scrum events facilitation, Scrum coaching, encouraging for processes improvements.

  • WorldAPP
    • United States
    • Software Development
    • 1 - 100 Employee
    • Service Operation Manager
      • May 2016 - May 2018

      Service Operation Manager. Team delivery, Incident / Problem / Change / Asset Management, Request Fulfillment. Support of SDLC. Procedures defining. Defined normal and Critical Incident Management procedures and templates. Implemented Incident and Change Management procedures and workflows in Jira. Developed and Implemented regular Service Availability reports and automated data analyses. Defined handover to operation processes. Implemented Service Delivery approach for internal customers. Show less

  • EVRY
    • Norway
    • IT Services and IT Consulting
    • 700 & Above Employee
    • Offshore Unix Section Leader
      • Mar 2012 - May 2016

      Servers (OS/HW) daily operations. Service continuity and capacity management. Incident, Problem, Change, Asset management, Request fulfillment. Teams (AIX, HP-UX, Linux, Solaris) deliveries, coordination with onshore teams. Ensured teams’ delivery compliance to company’s QMS model. Defined operational Procedures. Performed rollback to offshore operations in the end of 2012. Servers (OS/HW) daily operations. Service continuity and capacity management. Incident, Problem, Change, Asset management, Request fulfillment. Teams (AIX, HP-UX, Linux, Solaris) deliveries, coordination with onshore teams. Ensured teams’ delivery compliance to company’s QMS model. Defined operational Procedures. Performed rollback to offshore operations in the end of 2012.

  • EDB Business Partner
    • Information Technology & Services
    • 100 - 200 Employee
    • Offshore Unix Team Leader, Senior IT Engineer
      • Sep 2007 - Mar 2012

      Servers (OS/HW) daily operations (2-nd and 3-rd level of support). Incident, Problem, Change, Asset Management, Request Fulfillment. Capacity management. Teams deliveries, coordination with onshore teams. Procedures defining. Deployed and managed outsourced Unix teams, assured service delivery quality. Conducted Unix IT Operations handover to offshore in 2008-2009. Onshore operations during 2010-2012. Servers (OS/HW) daily operations (2-nd and 3-rd level of support). Incident, Problem, Change, Asset Management, Request Fulfillment. Capacity management. Teams deliveries, coordination with onshore teams. Procedures defining. Deployed and managed outsourced Unix teams, assured service delivery quality. Conducted Unix IT Operations handover to offshore in 2008-2009. Onshore operations during 2010-2012.

  • Wicom Technologies, Inc.
    • Kyiv, Ukraine
    • Chief of Telecommunication Department, Senior IT Engineer
      • Jun 2004 - May 2007

      Deployment and operation of W.E.B. worldwide Internet Radio Network (IRN). Planned and executed 1,5-year project of development and deployment of a broadcasting IRN infrastructure Deployment and operation of W.E.B. worldwide Internet Radio Network (IRN). Planned and executed 1,5-year project of development and deployment of a broadcasting IRN infrastructure

Education

  • National Technical University of Ukraine 'Kyiv Polytechnic Institute'
    Master's degree, Radioengineering
    1985 - 1993

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