Experience

Abalta Technologies, Inc.

• United States
• Software Development
• 1 - 100 Employee

• Success Manager

  • Apr 2021 - Present

  - Set the overall vision and strategy for the client base, maintaining executive relationships with corporate clients. - Manage communications with covered accounts, involving other internal specialists when required on technical matters. - Provide leadership and direct teams in the delivery of high-quality services within committed time frames to the customer. - Collaborate with the customer in a consultative role when eliciting their business and technical requirements. - Identify risks and issues throughout the project, monitor service delivery, and initiate strategies and plans to ensure delivery of high-quality services. - Create and maintain project plans, schedules and resource plans, plan and execute Agile methodology for software development. Show less



William Hill

• United Kingdom
• Gambling Facilities and Casinos
• 700 & Above Employee

• Engineering Manager in William Hill

  • Jun 2019 - Mar 2021

  - Works with senior management in roadmaps crafting, architecture discussions, and prioritization planning for product requirements, holding the accountability for successful delivery of software features. - Managing the interviews, recruiting new staff, partners and investors. - Oversees solutions development initiatives utilizing input from consultants and technology vendors. - Holds accountability to foster team collaboration, good coding practices, regular release cycles, technical excellence and information security. - Define and align team and business priorities in accordance to company initiatives. - Working closely with the payments and risk team, broad knowledge of different online payment methods, verification process, AML, KYC etc. - Professionally addressing and resolving all occurring problems within the team. Show less



Fortune Group rental

• Sofia

• Project Manager

  • Mar 2018 - Jun 2019

  Manager of Fortune Group Cargo rental agency - Starting cargo rental agency with national and European coverage - Recruiting staff, partners and investors. - Create website and marketing strategy, develop product strategy, position product and grow its market - Managing logistics process, optimizing repairs and spare parts cost in order to have increasing revenue and bigger market share - Implementing continuous improvement practices to increase customer satisfaction and meet shareholders` requirements http://naemibus.com/ Show less



Bulgaria Air

• Bulgaria
• Airlines and Aviation
• 200 - 300 Employee

• Purser

  • May 2014 - Aug 2018

  - Acting as a cabin crew leader, holding the accountability of successful completion of all crew tasks - Attending cabin crew interviews, providing feedback. - Ensuring the safety and security of the passengers, following up the in-flight protocols - Supervising the flight service and holding financial responsibility - Monitoring, evaluating and taking actions to improve the performance of the crew - Acting as a cabin crew leader, holding the accountability of successful completion of all crew tasks - Attending cabin crew interviews, providing feedback. - Ensuring the safety and security of the passengers, following up the in-flight protocols - Supervising the flight service and holding financial responsibility - Monitoring, evaluating and taking actions to improve the performance of the crew



Top News media group

• Marketing Expert

  • May 2013 - Nov 2013

  - Promoting, advertising and direct marketing of the media group products. - Contracting new customers, maintaining relationships with existing ones. - Writing daily performance reports, communicating with senior management. - Taking part in the recruiting process, providing feedback for the new marketing agents. - Promoting, advertising and direct marketing of the media group products. - Contracting new customers, maintaining relationships with existing ones. - Writing daily performance reports, communicating with senior management. - Taking part in the recruiting process, providing feedback for the new marketing agents.



FPI hotels

• Shift Manager

  • Jun 2009 - Sep 2013

  - Managing the shifts and development of hotel staff (trainings, career growth) - Responsible for financial and performance reporting during the shifts - Supervising the employees and maintaining a professional working environment in which employees are regularly trained, assessed, recognized - Conducting interviews, hiring new staff members. - Managing the shifts and development of hotel staff (trainings, career growth) - Responsible for financial and performance reporting during the shifts - Supervising the employees and maintaining a professional working environment in which employees are regularly trained, assessed, recognized - Conducting interviews, hiring new staff members.