Rushi Patel
Security Engineer at stackArmor- Claim this Profile
Click to upgrade to our gold package
for the full feature experience.
Topline Score
Bio
Credentials
-
AWS Certified Solutions Architect - Associate (SAA-C02): 1 Cloud Services Overview
LinkedInFeb, 2021- Sep, 2024 -
AWS Certified Cloud Practitioner
Amazon Web Services (AWS)Oct, 2021- Sep, 2024 -
CompTIA Security+ ce Certification
CompTIAJan, 2021- Sep, 2024
Experience
-
stackArmor
-
United States
-
Computer and Network Security
-
1 - 100 Employee
-
Security Engineer
-
Apr 2021 - Present
-
-
-
Microsoft
-
United States
-
Software Development
-
200 - 300 Employee
-
Web Sales and Support Specialist
-
Jul 2020 - Present
· Provide online support for customers such as installing, activating, and managing their Microsoft 365 subscription, Xbox live account, and other services· Provide M365/ cloud solutions to business customers.· Educate customers on cybersecurity tips to identify security risk and provide complete solutions related software and hardware that fulfils their needs. · IT support/ Admin for SMB and EDU customers
-
-
SMB & EDU Support Specialist
-
Mar 2020 - Jul 2020
· Assist with the management of small and medium business along with building new relationships and maintaining existing Microsoft relationships· Using CRM to manage and maintain customer data· Diagnose and repair business customer’s device and recommend complete solutions to enhance their customer experience· Conduct MIE Training for University faculty members
-
-
Product Advisor
-
Jul 2018 - Mar 2020
· Offer customer support by diagnosing and repairing their devices and help customers discover and love Microsoft product, services, and software· Provide one-on-one training sessions to both consumer and business customers on Microsoft product and services.· Assist business customer to figure out their software and hardware needs· Received Most Valuable Player Award in October 2018 and 2019· A leader in getting business leads every quarter
-
-
Education
-
2018 - 2020
University of Maryland Global Campus
Bachelor's degree, Computer Network and Cybersecurity -
2015 - 2018
Montgomery College
Associate of Applied Science (AAS), Computer Network and Cybersecurity
Community
