Rushelle Forrest

Customer Experience Associate at ICWI
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Contact Information
us****@****om
(386) 825-5501
Location
Kingston, Jamaica, JM
Languages
  • English Professional working proficiency
  • Korean Limited working proficiency
  • Chinese Elementary proficiency

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Bio

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Credentials

  • Sale Representative - Motor Vehicle insurance
    Financial Services Commission Jamaica
    Nov, 2019
    - Oct, 2024
  • Associate in Information Technology (AIT)
    Vocational Training & Development Institute
  • Bachelor's of Science in Management Studies (Human Resource Management)
    The University of the West Indies

Experience

  • ICWI
    • 1 - 100 Employee
    • Customer Experience Associate
      • Jan 2019 - Present

      Underwriting and Claims Underwriting and Claims

  • General Accident Insurance Company (Ja.) Limited
    • Jamaica
    • Insurance
    • 1 - 100 Employee
    • Claims Associate
      • Feb 2017 - Dec 2018
  • Sutherland Global Services
    • United States
    • Technology, Information and Internet
    • 200 - 300 Employee
    • Customer Service Representative
      • Aug 2015 - Feb 2016
  • Social Development Commission
    • United States
    • Individual and Family Services
    • 100 - 200 Employee
    • Secretary and Field Agent
      • Aug 2010 - Aug 2010

      Customer Service representative Team Building Census Recording population data Government and community building Outreach Programs Public Institution Customer Service representative Team Building Census Recording population data Government and community building Outreach Programs Public Institution

Education

  • Vocational Training and Development Institute
    Bachelor's degree - Networking Major, Information and Communication Technology
    2021 - 2023
  • Vocational Training and Development institute
    Associate in Information and Computer Technology, Information Technology
    2019 - 2021
  • The University of the West Indies
    First Degree in Human Resource Management, Human Resources Management/Personnel Administration, General
    2012 - 2015
  • College of Insurance and Professional Studies
    Introduction to insurance individual course, Insurance
    2018 - 2018
  • Montego Bay Community College
    Associate’s Degree, General Studies
    2010 - 2012
  • Frome Technical High School
    Diploma in Business, Business
    2005 - 2010

Community

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