Rushaan Raffie

Account Relationship Manager at National Flag Branding and Events Solutions
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Contact Information
us****@****om
(386) 825-5501
Location
Johannesburg Metropolitan Area, ZA
Languages
  • Afrikaans -

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Experience

    • South Africa
    • Printing Services
    • 1 - 100 Employee
    • Account Relationship Manager
      • Jul 2023 - Present

    • South Africa
    • Printing Services
    • 100 - 200 Employee
    • Live Chat and Call Centre Supervisor
      • Sep 2015 - Present

    • Senior Account Manger
      • Sep 2015 - Present

    • Senior Account Manager
      • Sep 2015 - Jan 2023

  • Vericom
    • Milpark Johannesburg
    • Executive Administrator
      • May 2014 - 2015

      SUMMARY OF QUALIFICATIONS - A highly organized and detail-oriented Executive Assistant with 2 years' experience providing thorough and skillful administrative support to senior executives. - Dedicated and focused; able to prioritize and complete multiple tasks and follow through to achieve project goals. - An independent and self-motivated professional with excellent research and writing skills; able to grow positive relationships with clients and colleagues at all organizational levels. Administration & Organisation - Created highly effective organizational and filing systems, including quick and thorough indexing, filing and offsite storage, resulting in easy access to critical information and streamline office functioning. - Coordinated and set up high-level conference calls and meetings, travel arrangement for top executives. - Updated and maintained operations managers calendar, completely re-organized client file room and archive, assisted manages with special projects as needed Communication & Client Relations - Answered a high volume of incoming calls and in-person inquiries from clients and colleagues; treated each person with respect and provided information and referrals. - Acted as liaison and maintained open lines of communication among senior management, administrative staff and middle management. - Prepares reports by collecting and analyzing information. - Secure information by completing data base backups. - Maintains office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; evaluating new office products; placing and expediting orders for supplies; verifying receipt of supplies. - Ensure operation of equipment by completing preventive maintenance requirements; following manufacturer's instructions; troubleshooting malfunctions; calling for repairs; maintaining equipment inventories; evaluating new equipment and techniques. Show less

    • administrator
      • 2011 - 2013

      • Identify Risks & Hazards • Analyze and Evaluate identified Hazards • Plan Safe Working Procedure • Accident and Incident Investigations • Auditing • Stock Control • Taking Minutes of Meetings • Diary Management • Time Sheets & Clock Control • Assisting with Customer Queries • Staff Management • Report Writing • Monitoring Service Levels • Filling Record Keeping To Update Contract Records Monitor Monthly and Report To Department Heads • Identify Risks & Hazards • Analyze and Evaluate identified Hazards • Plan Safe Working Procedure • Accident and Incident Investigations • Auditing • Stock Control • Taking Minutes of Meetings • Diary Management • Time Sheets & Clock Control • Assisting with Customer Queries • Staff Management • Report Writing • Monitoring Service Levels • Filling Record Keeping To Update Contract Records Monitor Monthly and Report To Department Heads

    • Admin Clerk
      • Sep 2009 - Aug 2011

      Responsible for data collating and data capturing as well as liasing with clients on a daily basis resolving issues and collecting documents Responsible for data collating and data capturing as well as liasing with clients on a daily basis resolving issues and collecting documents

    • Admin Clerk
      • Feb 2007 - Aug 2009

      Responsible for handling cancellations, transfers and bonds as well as liasing with all major bank groups. Legal conveyancing at the Johannesburg deeds office. Dealing with outstanding payments and customer queries. Responsible for handling cancellations, transfers and bonds as well as liasing with all major bank groups. Legal conveyancing at the Johannesburg deeds office. Dealing with outstanding payments and customer queries.

Education

  • malvern high
    2003 - 2005
  • malvern high
    matric Gr12
    2003 - 2005

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