Pharmacist in charge

• Dec 2022 - Present

Intern Pharmacist

• Oct 2021 - Dec 2022

Pharmacy Research Student at The Prince of Wales Hospital Pain clinic

• Aug 2021 - Dec 2021

Pharmacy Student

• Sep 2020 - Dec 2021

Pharmacy Student

• Jul 2021 - Jul 2021

• Counselled a patient or caregiver for a given drug-therapy regimen• Wrote notes that documents the findings, recommendations, and plan from a patient encounter(e.g. SOAP note)• Presented patient cases to preceptor• Counselled patients/caregivers on their medications• Entered patient-specific information into the pharmacy record system.• Collected patient’s medical history, medication history and discussed patients experience withmedication• Used health records to determine patient's health needs and applied cost benefit principles tomedication decisions.• Maintained the pharmacy inventory• Interpreted pharmacy quality and productivity indicators using continuous improvement qualitytechniques• Ordered medications for patients• Compounded medications

Pharmacy Student

• Jan 2021 - Feb 2021

• Counselled patients/caregivers on their medications• Entered patient-specific information into the pharmacy record system.• Collected patient’s medical history, medication history and discussed patients experience withmedication• Used health records to determine patient's health needs and applied cost benefit principles tomedication decisions.• Assessed pharmacy policies/procedures• Identified pharmacy service problems and medication safety issues

Pharmacy Student

• Jul 2021 - Jul 2021

• Counsel a patient or caregiver for a given drug-therapy regimen • Wrote notes that documents the findings, recommendations, and plan from a patient encounter (e.g. SOAP note) • Presented a patient case to preceptor • Counselled patients/caregivers on their medications • Entered patient-specific information into the pharmacy record system. • Collected patient’s medical history, medication history and discussed patients experience with medication • Used health records to determine patient's health needs and applied cost benefit principles to medication decisions. • Assessed a patient's signs and symptoms to determine whether the patient can be treated within the scope of practice or required referral • Identified drug interactions in a patient and assessed its implications • Identified monitoring parameters for a drug therapy regimen to optimize safety and effectiveness • Recommended modifications or adjustments to an existing medication therapy regimen based on patient response • Assisted a patient with behaviour change (e.g. smoking cessation, diet or exercise) • Performed a medication use evaluation (i.e. audit using quality use of medicine principles) • Prepared various compounded medications such as omeprazole liquids for children, melatonin liquids, melatonin capsules all in different strengths. • Ensured that formulary preferred medications are used when clinically appropriate • Reported adverse drug events and medication errors to stakeholders • Assessed pharmacy policies/procedures • Identified pharmacy service problems and medication safety issues • Maintained the pharmacy inventory • Interpreted pharmacy quality and productivity indicators using continuous improvement quality techniques • Determined the patient co-pay or price for a prescription • Retrieved and analysed scientific literature to a make a patient-specific recommendation and to answer drug information questions.

Pharmacy Student

• Feb 2021 - Feb 2021

• Identified drug interactions, contraindications in a patient and assessed implications. • Performed medication reviews • Compiled a prioritized health-related problem list for patients and evaluated the appropriateness of an existing drug regimen. • Compounded medication • Medication use evaluation • Assessed patient's drug therapy by following an evidence-based disease management protocol • Identified monitoring parameters for a drug therapy regimen and determined the appropriate time interval(s) to collect monitoring data for a patient • Report adverse drug events and medication errors • Assessed pharmacy policies/procedures • Identified pharmacy service problems/medication safety issues • Performed self-evaluation to identify professional strengths and weaknesses. • Delivered discussions regarding medications/conditions. • Presented a project focusing on antiepileptic’s and helped research projects focusing on anticoagulants and the role of gentamicin in therapeutic drug monitoring. This involved analysing scientific literature and researching all databases and resources to obtain information so that patient- specific recommendations can be made and/or answer a drug information question.

Cashier Customer Service

• Feb 2017 - Sep 2020

• Checked prices for customers and processed items sold by scanning barcodes. • Helped customers complete purchases and locate items to promote loyalty, satisfaction, and sales numbers. • Operated cash register for cash and credit card transactions with 99% accuracy. • Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance. • Assisted customers by answering questions and fulfilling requests about store policies and concerns, to support positive customer experiences. • Mentored new team members on POS system operation, customer service strategies, and sales goals. • Worked closely with managers to solve problems and handle customer concerns. • Used cash registers and POS systems to request and record customer orders and compute bills. • Served needs of more than 300 customers in a busy work environment.

Pharmacy Student

• Jul 2020 - Jul 2020

I worked here for two weeks for pharmacy placement as part of my Masters in pharmacy degree • Gained knowledge and business practice skills in a busy pharmacy business • Assisted with routine procedures • Developed over the counter product provision and counselling skills • Dispensed medications • Assisted with routine distribution of prescriptions for patients • Presented results and proposed action plan to the Head Pharmacist • Counselled patients and/or caregivers on drug therapy regimen • Collected medication history and medical history from patients • Discussed patients experience with medications • Used health records to determine patient’s health related needs • Assessed a patient's signs and symptoms to determine whether the patient can be treated within the scope of practice or requires referral. • Measured and interpreted a patient's vital signs e.g. blood pressure • Applied cost-benefit, formulary and epidemiology principles to medication-related decisions ∙ Determined if a medication is contraindicated for a patient ∙. Read and assessed pharmacy policies and procedures at a placement site ∙. Determined the patient co-pay or price for a prescription

Peer Tutor

• Feb 2015 - Oct 2016

• Provided one-on-one and small group reading instruction to over 5 students falling behind in literacy, reading, and writing skills. • Worked with students in classrooms and small study areas to provide educational support. • Assessed current reading levels and planned optimal educational strategies to help students improve their literacy, reading, and writing skills. • Developed student confidence through attentive instruction in reading, writing, and literacy skills by applying positive reinforcement strategies. • Motivated students towards learning and studying to build self-confidence and reduce the anxiety of failure in writing. • Supported teacher instruction by discussing concepts and creating custom practice questions. • Identified learning needs and implemented fun and engaging reading activities to help students advance. • Taught pronunciation tactics, introduced essential words and conducted reading drills. • Completed training and development sessions to maximize effectiveness as a tutor. Provided positive feedback often to encourage continued reading success.

Retail Assistant

• Mar 2014 - Apr 2014

• Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance. • Coordinated efficient restocking of sales floor with current merchandise and accurate signage for current promotions. • Offered each customer top-notch, personal service and polite support to boost sales and customer satisfaction. • Approached browsing customers to initiate conversations to determine buying preferences. • Supported loss prevention goals by maintaining accurate drawers and monitoring shopper behavior. • Provided accurate information about promotions, customer programs, and products, helping drive high customer retention. • Contributed to the design and setup of merchandise displays promoting key products, creating aesthetically pleasing arrangements to attract customer attention and boost sales. • Organised store merchandise racks and displays to promote and maintain visually appealing environments. • Kept all areas clean, tidy, and professional in appearance to maximize worker efficiency and promote customer engagement. • Approached each problem with a fresh mind and analytical strategies to quickly resolve concerns. • Answered questions about store policies and concerns to support positive customer experiences. • Stocked merchandise, clearly labeling items, arranging according to size or color, and preparing attractive displays.