Rupinder Kaur

Salesforce Administrator at Mom Relaunch
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Contact Information
us****@****om
(386) 825-5501
Location
Toronto, Ontario, Canada, CA

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Credentials

  • Salesforce Certified Platform App Builder Certification
    Salesforce
    Aug, 2020
    - Nov, 2024
  • Learning Jira Software
    LinkedIn
    Jun, 2020
    - Nov, 2024
  • Scrum Foundations Professional Certificate (SFPC)
    CertiProf
    Jun, 2020
    - Nov, 2024
  • Scrum Fundamentals Certified (SFC)
    SCRUMstudy - Accreditation Body for Scrum and Agile
    Jun, 2020
    - Nov, 2024
  • Salesforce Certified Administrator (SCA)
    Salesforce
    May, 2020
    - Nov, 2024
  • Salesforce Administrator Cert Prep: 1 Introduction to Administrator Certification and Setup
    LinkedIn
    Apr, 2020
    - Nov, 2024
  • Salesforce Administrator Cert Prep: 2 Security and Data Model
    LinkedIn
    Apr, 2020
    - Nov, 2024
  • Salesforce Administrator Cert Prep: The Basics
    LinkedIn
    Apr, 2020
    - Nov, 2024
  • Social Media Marketing Certification
    HubSpot
    Jul, 2020
    - Nov, 2024
  • Flosum Certified Professional
    Flosum
    Sep, 2020
    - Nov, 2024

Experience

  • Mom Relaunch
    • United States
    • Human Resources Services
    • 1 - 100 Employee
    • Salesforce Administrator
      • Nov 2020 - Present

      Automated Schoolboard Requisition Processes• Helped a school board convert paper requisition forms to Salesforce using app from App Exchange. Streamlining this process is projected to help save 2-3 weeks on form processing which included taking paper form, scanning, getting approval, etc. • Added Custom Objects, assigned Fields, designed Page Layouts, Custom Tabs, components, custom reports to support the school board form, purchase orders, • Created custom workflow to support required approvals and notifications using Lightning Process Builder• Created Reports to enable the school board can see total purchases in a month, by vendor, by school, approval status, rejection reasons, etc. Developed Dashboard for Home page.• Hosted workshop with the team to brainstorm future state. Gathered requirements and process flows working with the schoolboard and documented them in a Business Requirements Document.

  • 50Hands Organization
    • Canada
    • Non-profit Organizations
    • 1 - 100 Employee
    • Product Owner
      • Jun 2020 - Nov 2020

      Digital Marketing and Social Media Specialist •Gathered business and technical requirements form internal team for creating Social Media channels from scratch•Lead Procurement team to identify and analyze the best software solution for our Social media marketing •Leveraged Agile Scrum model to capture and deliver user stories iteratively across delivery sprints•Managed and coordinated with Offshore team of 6-8 members to create the videos and graphics to post on 4 social media platforms•Involved in application testing and fixing bugs to deliver the desired result•Ensured that the Product Backlog is visible, transparent, and clear to all team members, and shows what the Scrum Team will work on next sprint•Ensured that the Development Team understands items in the Product Backlog to the required level•Clearly Identified the Product Backlog and put the items in an orderly manner to achieve goals and missions•Analyzed data and created daily, weekly, monthly, and ad-hoc reports using MS-Office and G-Suit to increase the visibility of website on social media platform

  • Swami Satyanand College of Management and Technology , Amritsar
    • India
    • Higher Education
    • 1 - 100 Employee
    • Head Of Information Technology Department
      • Jul 2014 - Jan 2017

    • Associate Professor
      • Jul 2007 - Jun 2014

Education

  • Trailhead by Salesforce
    Superbadge, Business Administration Specialist
    2020 - 2020
  • Trailhead by Salesforce
    Admin Advanced Trail, Salesforce Administration
    2020 - 2020
  • Trailhead by Salesforce
    Admin Intermediate Trail, Salesforce Administration
    2020 - 2020
  • Trailhead by Salesforce
    Admin Beginner Trail, Salesforce Administration
    2020 - 2020
  • Guru Nanak Dev University, Amritsar
    Master of Science - MS, Computer Science
    2004 - 2006
  • Guru Nanak Dev University, Amritsar
    Post Graduate Diploma, Computer Science
    2003 - 2004
  • Guru Nanak Dev University, Amritsar
    Bachelor of Arts - BA, Computer
    2000 - 2003

Community

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