Experience

Crystal Solutions Ltd

• India
• Staffing and Recruiting
• 100 - 200 Employee

• Sr.Management Engineer & Technical Executive

  • Jun 2006 - Present

  I have total Seven years of Experience in IT Industry in handling of desktops, Laptops, Printers, Servers and Network administration Presently i am employed at Crystal resources and working on Tata Teleservices Maharashtra Ltd ( TTML ) Project through Tata Consultancy Services ( TCS ). Got appreciation from TATA TELESERVICES [M] LTD for good work and OCS Testing for Town hall meeting where more than 100 locations in India are connected at the same time In Oct 2010. Here i am Responsible for overall support of TTML helpdesk for desktops, laptops, lan and Servers. Managing the Overall helpdesk across Mumbai . Support TTML VP and MD laptops and their day today calls like Mail archiving, OS problem, antivirus problem and overall requirements. Responsible for maintaining the Desktops, laptops and hardware asset uptodate of Mumbai Locations. Maintain the new purchase hardware devices inventory and provide hardware upgradation details to TTML IT Manager as on required for better performance. Supporting the remote office like Marol, Express, Vasai as on requirement. Managing Systems and Network related issues like Installation Configuration and Troubleshooting on Windows. Show less



Employee of Mission Compu-Systems

• Hardware/Network Engineer

  • Apr 2004 - Mar 2006

  • Assembling of Computers. • Installation and maintenance of network and standalone printers. • Providing complete support to desktop and laptop users on OS and other application related problems. • Providing support to LAN (IP Addressing, Conflict resolution etc.). • Troubleshooting hardware failures. • Troubleshooting blue-screen errors. • Detecting viruses and running the virus cleaning tools • Repairing Computers on field. • Installation of various Windows based programs at customer’s end. • Installation of networks. Show less