Experience

DotActiv

• South Africa
• IT Services and IT Consulting
• 1 - 100 Employee

• Accounts Manager

  • Jan 2018 - Present



DotActiv Business Management Systems (Pty) Ltd

• South Africa
• IT Services and IT Consulting
• 1 - 100 Employee

• Space Planner

  • Jan 2015 - Dec 2017

  Category Management is a collaborative continuous process between manufacturers and retailers to manage a shopper need state which we refer to as a ‘category’. The purpose of this process is to optimize shopper satisfaction and fulfil the role chosen by the retailer for that category within the overall portfolio of categories in the retail format. At DotActiv we understand that category management is a process that is a combination of assortment, price, shelf presentation and promotion which optimizes the category role over time.Key Responsibilities include:• Engaging with customers on a regular basis to conduct scoping sessions which includes determining the high-level need, requesting and receiving data, designing of a preliminary category plan and allocating all roles and responsibilities to the customer.• Brief and prepare data for scanners or the scanning and conducting of any data including the receiving of briefing from retail buyers or planners or the liaison with store managers and store staff, preparing of data for scanning and the collecting and reworking of product and fixture data.• Managing all data to compile shelf plans, planograms and guides for all stores.• Complete requested reporting, present all plans and receive feedback from customer and ensure customer satisfaction. The correct sign-off and hand-over procedure must be followed to insure correct communication to store and successful store implementation. • Additional administration includes setting up of Category flows, Consumer Decision Trees and Hierarchies, merchandising principals and in-store events merchandising manuals.• Additional responsibilities include in-store category merchandising by the Retail Space Planner as per store planogram.



Midvaal House of Beads

• Business Owner and Jewellery Designer

  • Nov 2012 - Dec 2014

  • General sales including day to day in-store sales, custom jewellery orders, jewellery repairs and specific product orders• Customer service including product queries, general complains and product requests• Product management, including ordering, receiving, price changes, handling damaged products and returns• Store business operations including managing profit and loss, safety and security and banking, reassuring bank deposits are accurate• Ensuring availability of merchandise by maintaining product inventories• Designing of new jewellery range including custom made orders• General jewellery repairs• Providing clients with jewellery manufacturing classes – basic, advance and children’s classes



Cinema Architects

• South Africa
• Consumer Services
• 1 - 100 Employee

• Service and Project Co-Ordinator and Interior Decorator

  • Oct 2011 - Oct 2012

  • Assisting clients with home cinema designs, home theater systems, sound systems, multi room systems, home automation, cinema furniture and interior decorating• Designing of cinema furniture layouts, ceiling and bulkhead layouts, lighting and electrical layouts as well as equipment layouts using AutoCAD 2012• Overseeing of various projects including home cinemas, home theater systems and interior decorating of home cinema’s with a specific theme• Liaison with clients and basic sales at various home exhibitions• Compiling of equipment and décor related quotations