Rumeshika Piumali

Customer Success and Growth Executive at ShoutOUT Labs
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Contact Information
Location
Kurunegala, North Western Province, Sri Lanka, LK
Languages
  • English Professional working proficiency
  • French Limited working proficiency
  • Sinhala Native or bilingual proficiency
  • French Limited working proficiency

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Anjali Apeksha

Rumeshika is a highly skilled professional who deeply understands her client's needs and always goes the extra mile to ensure their satisfaction. She is an excellent communicator and always takes the time to listen carefully to her client's concerns and provide thoughtful solutions to their problems. Her ability to build strong relationships with her clients is a testament to her exceptional customer service skills, and her innovative ideas have helped drive growth for our company. I have no doubt that Rumeshika will be an asset to any team she joins and I wholeheartedly recommend her for any future opportunities.

Pabasara Bandara

I am writing this recommendation for Rumeshika, who has been serving as a Secretary under my presidency. During her time in this role, I have had the privilege of observing her exceptional leadership skills, communication abilities, teamwork approach and strong sense of responsibility. Rumeshika consistently demonstrates a strong vision for the organization and motivates the team to achieve common goals. She has excellent interpersonal skills, which enable her to effectively communicate with a diverse group of stakeholders and build relationships with ease. Her ability to work well with others and foster a positive team environment is remarkable, and she always goes above and beyond to ensure the success of the team. Rumeshika takes ownership of her responsibilities and consistently delivers high-quality work, even in challenging situations. I highly recommend Rumeshika for any future endeavors, and I am confident that she will bring valuable contributions to any organization.

Max Yohan

A talented and methodical individual. I interact and work with her on a daily basis I have observed her growing in her current role with alacrity and professionalism. Her role as a Customer Success Executive has seen her navigate difficult customers and scenarios on a daily basis, learning from the interactions and applying them in her work. As an individual Rumeshika is someone you can rely on to complete a task on or before time with the utmost consideration to it. An asset to ShoutOUT Labs she is.

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Credentials

  • DELF B2 : French Studies Diploma level B2
    Alliance Francaise de Kandy

Experience

    • Sri Lanka
    • Software Development
    • 1 - 100 Employee
    • Customer Success and Growth Executive
      • Sep 2022 - Present

    • Customer Success Executive
      • Feb 2022 - Oct 2022

    • Client Onboarding Intern
      • Aug 2021 - Feb 2022

Education

  • Sri Lanka Law College
    Attorneys-At-Law, Law
    2022 - 2024
  • Liverpool John Moores University
    Bachelor of Laws - LLB, Law
    2019 - 2021
  • Chartered Institute of Personnel Management (CIPM).
    Advanced Certificate in Human Resource Management, Human Resources Management and Se
    2021 - 2021
  • Bandaranayake Center for International Studies
    Diploma in International Relations, International Business
    2019 - 2020

Community

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