Experience

Detail Dimension

• United States
• Civil Engineering
• 1 - 100 Employee

• HR Consultant | Clients Relationship | Specialist Staffing

  • Jul 2021 - Present

  • Design compensation and benefits packages. • Implement performance review procedures (e.g. quarterly/annual and 360° evaluations). • Managing company staff, including coordinating and supporting the recruitment process • Onboarding newcomers to the company • Determining suitable salaries and remuneration • Providing the necessary support systems for payroll requirements • Developing adequate induction and training • Supporting employee opportunities for professional development • Managing succession planning of staff • Assisting with the performance management and review process • Develop fair HR policies and ensure employees understand and comply with them. • Implement effective sourcing, screening and interviewing techniques • Assess training needs and coordinate learning and development initiatives for all employees. • Monitor HR department’s budget. • Act as the point of contact regarding labor legislation issues. • Manage employees’ grievances and legal issues. • Review current HR technology and recommend more effective software. • Measure employee retention and turnover rates • Oversee daily operations of the HR department. Show less



Ma Foi Randstad

• India
• Human Resources
• 700 & Above Employee

• HR Consultant- Clients Relationship and Delivery & HRD -Specialist Staffing

  • Mar 2009 - Dec 2017

  •Handling the entire company process on both pre & post recruitment process for a Singapore based client, on their operations in Chennai, Mumbai, Bangalore.•Manage a group of existing customers in order to support the Retention and Growth of existing customer revenues.•Responsible for managing (by web, phone & email) relationships, client training, issue resolution, account administration and the introduction of new services and product updates.•Measure and communicate progress against targets and objectives via accurate and timely reporting.•Using In-house CRM processes ensuring that information obtained from clients is understood and acted upon.•Interface at all levels within customer organization.•Provision of Client Support Services to Key Customers•Planning and managing of relationships independently with clients.•Understanding and communicating client needs, interpretation of the client brief, plans, research, market data and databases.•Supervising overall operations and guiding team members.•Co-coordinating with existing clients.•Ensuring high quality services, resulting in customer delight and optimum resource utilization.•Ensuring maximum customer satisfaction by closely interacting with in-house and potential clients to understand their requirements and customizing the product and services accordingly.•Delivering high-value services to upscale clients for exalting their satisfaction levels Show less

• HR Consultant - Overseas Operations

  • Sep 2007 - Aug 2009

  Ma Foi, which has been a part Randstad, the 2nd largest HR Services Company in the world.Randstad have given Ma Foi a larger candidate base to select from, a more balanced geographical spread throughout 53 countries and a wider service offering.Specialized in recruiting candidates for Oil and Gas/Infrastructure industries/ IT/Retail Industries for Overseas Countries.High Exposure & Experience in International Recruitments.Responsible to handle Overseas clients independently, implementing and assisting in the development of effective recruiting strategies in order to attract and screen high quality entry level to experienced candidates in Oil and Gas, Petrochemical industries, Infrastructure & Retail industries as desired by the clientResponsible for understanding the job specification, Head Hunting, Screening & conducting prelim, short-listing & sourcing profiles, telephonic interviews, reference checks for the candidates, Follow ups for the feed back, confirmations and joining.Sourcing the right candidate, validating the sameDevise plans for sourcing from different channels – Internal and external database search, close hiring of candidates, co-ordinate with managers for finalizing interviewing panels and agencies.Involve Research and Resourcing through various portals and websites. Identify and exploit various sources of databases.Involved in overseas Business development and client interface, made cold calls to obtain candidate/client informationAttract, pre-screen and determine qualified overseas candidates on the telephone / in person.Negotiate salary with clients and candidates, frequent follow up with the candidates until they join the clients and building good relationships with the clients on day to day basis.Contribute to creating an organizational image, which would help in attracting and recruiting the best talent.Achieve targets set by the management from time to time. Show less