Experience

Balle Bros Group Ltd

• New Zealand
• Farming
• 1 - 100 Employee

• Supply Chain Analyst

  • Jan 2022 - Present

  To support the sales teams in Australia and New Zealand with the timely and accurate processing of all sales orders including the Asian and Pacific markets. Ensuring compliance needs are met through the preparation of appropriate documentation as required for each country to meet regulations. Responsible for managing customer rebates, responding to customer queries and other ancillary work as required to support the sales team and the Group Sales Manager. The role will also manage all inventory requirements and stock movements for each market as required ensuring appropriate levels of inventory (as guided by the business) is held to meet customer sales velocity. The is also an expected level of responsibility to ensure appropriate scrutiny is taken to manage costs associated with our 3PL providers and transport partners for any stock movements. Show less



NNR Global Logistics

• Japan
• Transportation, Logistics, Supply Chain and Storage
• 700 & Above Employee

• Sales Support Representative

  • Feb 2019 - Nov 2021

  Key Accountabilities: • Support the team including Sales Manager / Customer Services / Operations • Maintain accuracy of quotes • Maintain integrity of database • Prepare quotes for potential customers / existing customers / agents • Provide technical support both internally and to external customers • Support agency network • Ensure accuracy of invoicing • Continued evaluation of processes to ensure best practice • Keeping up to date with industry developments • Provide clients with Global Forwarding quotes in a timely manner • Prepare tender/RFQ documents • Build strong business relationships with clients • Update import/export schedules • Input our supplier tariff’s into EDI as received • Keep all customer tariffs up-to date on a regular basis • Negotiate pricing with our suppliers including transport, shipping lines and airlines • Assist with marketing and promotional initiatives Show less



Agility

• Kuwait
• Transportation, Logistics, Supply Chain and Storage
• 700 & Above Employee

• Customer Service Representative

  • Aug 2018 - Jan 2019

  Key Accountabilities: • Act as the overriding force in managing the entire shipment process on behalf of Agility customers, liaising with internal stakeholders and external service providers as required. • Develop and maintain mutually beneficial relationships with customers as assigned. • Ensure customers are informed of any issues and systems are updated timely and accurately as stipulated by management. • In conjunction with the Sales Reps and Customer Service Team Leader, maintain and manage client SOP and rates. • Quote existing customers as required. • As directed by Sales Reps and Import Manager address service failures and create corrective action plan ensuring high standards of customer services at all times. • Ensure Agility Tracking is updated and reflects accurately to the client, escalating any system related issues to the Customer Service Team Leader. • As directed, perform other duties that are within the employee’s skill, competence and training. Show less



Agility

• Kuwait
• Transportation, Logistics, Supply Chain and Storage
• 700 & Above Employee

• Senior Executive Sales and Marketing

  • May 2008 - Sep 2017

  Key Accountabilities: • Communicating with Importers & Exporters, in order to handle their freight. • Achieving given monthly or annual targets. • Managing corporate accounts in Colombo with Nomination shipments. • Negotiation of rates with overseas agents and with main lines. • Schedules appointments and meetings with customers. • Planning export consoles boxes to Far East and Europe destinations and trade lane wise developments. • Coordinating with all the supporting agents in Far-East, Europe, North America, Australia etc. • Developing an import trade lane of Malaysia to Colombo and export trade lane to Australia. • Researches client base to find new types of customers and sells to them accordingly. • Updating databases and using a customer relationship management (CRM) system. Show less