Co-Founder/CEO

• Oct 2018 - Present

Oversee the company's activities in order to be hyper active in all we do. Oversee the company's activities in order to be hyper active in all we do.

Accounting Manager

• Mar 2018 - Oct 2019

Customer Experience Manager

• Jul 2017 - Jan 2018

 Handle customers’ complaints, process orders and provide information about the bank’s products and services. Providing outstanding service to customers through interactions Assessing loan applications and making recommendations Communicating with customers accurately and efficiently. Providing outstanding service to customers through interactions Assessing loan applications and making recommendations Attract potential customers by answering product and service questions; suggesting information about other products and services. Dealing with incoming calls, taking detailed messages, updating the database and providing an excellent customer service to the organizations clientele. Open customers’ accounts and ensure complete documentation for account opening package. Preparation of weekly reports on customer service activities of the branch  Perform other duties as may be assigned by the Branch Manager and Head, Customer Service Unit preparing reports and general administration Other duties as assigned by the MD/CEO.

Internal Auditor

• Apr 2013 - Sep 2014

 I was able to detect and prevent employees and management’s frauds and irregularities within the first week of resumption there by increased the profitability of the company from 67% to 82%. Provided exceptional support to managers and co-workers which increased overall efficiency by 40%. Trained 5 newly hired staff members. Provided backup support to other departments which was highly admired by the General Manager and Managing Director. Attained the title of the best staff in 2013 following the dismissal of a fraudulent supervisor. I introduced the use of bin cards and records files to store department and kitchen department respectively to keep adequate and proper records of goods sent and received across the company. I assisted in preparing the financial statements of the company. Due to my efficiency and effectiveness, I was asked to act as internal auditor in the company’s two other branches in Lagos State other than the head office where I was originally employed. I also reduced the employees’ habitual lateness and indiscipline by introducing fines and penalties on lateness and indiscipline acts. I also meet deadlines on reports consistently.

Administrative Officer

• Aug 2012 - Mar 2013

 Timely update of clients’ records and files Meeting individual targets within stipulated period of time  Provided support for team to achieve team goals. Provided back up support for customer service unit.  Timely update of clients’ records and files Meeting individual targets within stipulated period of time  Provided support for team to achieve team goals. Provided back up support for customer service unit.